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Salem Ford

Salem, NH

Overview
Employees
Reviews
Vehicles
4.6
414 Reviews
At Salem Ford, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation to ensure a lifelong relationship with the Key Auto Group.
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60 South Broadway

Salem, NH

03079

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Showing 414 reviews

May 23, 2024

I was very pleased from the moment I walked in the door. Charlie and Lauren were polite, honest and helpful. The price was very fair, with no hassles or pressure. I will always say only the nicest things ab More

by dms051752
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie Ayoub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Petrello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Salem Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Charlie and Lauren can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
May 23, 2024

Great experience. High praise for Lauren, who made the transaction as comfortable and cheerful as possible; personable, efficient, and not overzealous (also, not disap More

by VA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lauren Petrello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Salem Ford responded

Thanks for your feedback on your recent visit to Salem Ford. It's great to hear that Lauren was able to assist you and that you had such a positive experience.

Helpful
April 27, 2024

Dependable service a price that is nice a price I can afford a price that does not go up friendly personell More

by twocando84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Saltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sama Rashid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Ayoub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Petrello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2024 -

Salem Ford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Salem Ford! Proud member of the Key Auto Group Your friends at Salem Ford

Helpful
April 24, 2024

I was happy with the deal . Great sales force , no pressure on deal , good explanation of available warranty More

by gaberaposo49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Salem Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Salem Ford. Proud member of the Key Auto Group Your friends at Salem Ford

Helpful
April 22, 2024

Very nice and helpful staff. The waiting area was clean and nice! The service team was great, they serviced my car quickly, but efficiently! The service manager applied my Ford c More

by Dizneefreek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Falbo
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Apr 22, 2024 -

Salem Ford responded

Thanks for sharing your thoughts about your experience with Salem Ford. We appreciate your business and hope to see you again soon! Proud member of the Key Auto Group Your friends at Salem Ford

Helpful
April 21, 2024

Was easy to make in my appointment when I get there they receive me friendly and fast More

by Julio morel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Salem Ford responded

Hello Julio: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Proud member of the Key Auto Group Your friends at Salem Ford

Helpful
April 20, 2024

Great service! ! They went out of the way to make us comfortable waiting for the car. More

by LAPARISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Saltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sama Rashid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Ayoub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Petrello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

Salem Ford responded

Thanks for sharing about your experience with Salem Ford. We appreciate your business and hope to see you again soon! Proud member of the Key Auto Group Your friends at Salem Ford

Helpful
April 17, 2024

I had my truck in for service Linda Falbo was my advisor she was very knowledgeable and got my vehicle fixed right the first time. Excellent dealership will highly recommend. Thank you Arthur Ahlquist More

by Arthurahlquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Salem Ford responded

Thank you, Arthur! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Salem Ford. Proud member of the Key Auto Group Your friends at Salem Ford

Helpful
April 17, 2024

We felt very comfortable with the deal . The salesman was very helpful. We wood return there More

by gaberaposo49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Salem Ford responded

Thank you for your business and this review, Gabe. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Proud member of the Key Auto Group Your friends at Salem Ford

Helpful
April 15, 2024

Very customer oriented. Great experience. Pleasurable and comfortable buying experience. I would purchase a vehicle here again. More

by rommel1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Petrello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Salem Ford responded

Thanks for sharing your thoughts about your experience with Salem Ford. Brandon, Lauren, and our team appreciate your business and hope to see you again soon! Proud member of the Key Auto Group Your friends at Salem Ford

Helpful
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