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Shottenkirk Hyundai Rome

Rome, GA

Overview
Employees
Reviews
Vehicles
4.6
274 Reviews
Welcome to Shottenkirk Hyundai Rome! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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965 Veterans Memorial Hwy NE

Rome, GA

30161

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Showing 274 reviews

June 01, 2024

Everyone we encountered was polite and friendly. Inventory was low but still options. Facility was clean. We think some kind of inventory was going on outside and was a little concerning at first wi More

by TLSunshine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tori in Finance was 5 stars as well
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May 31, 2024

Wait time was great but they failed to reset my oil change mileage warning on the car ! So it is still saying that it needs an oil change? More

by CHUCKMORGAN52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unkniwn
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May 29, 2024

Very prompt service department. Very friendly staff. Competitive prices. Nice customer lounge. An overall good experience. More

by dxjanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
May 29, 2024

The car was leaking a lot of oil today and we barely got it Saturday and yesterday we put insurance More

by CANDELARIAMARIA1960
Recommend Dealer
No
Employees Worked With
Danny dorantes
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May 30, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai Rome

Helpful
May 22, 2024

Very friendly and helpful service reps. Easy to check-in and checkout at the beginning and completion of service. More

by THOM_MAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not listed
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May 23, 2024 -

Shottenkirk Hyundai Rome responded

THOM, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
May 22, 2024

Great experience, everything was done quick and accurate. Very professional. I was happy with my visit. More

by BCJOHNSON2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

Helpful
May 19, 2024

Great experience & enjoy our new Hyundai. Will be coming back in the future for our cars ! More

by CASEYHARTLINE3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kam Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Shottenkirk Hyundai Rome responded

CASEY, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

Helpful
May 17, 2024

Our last oil change you put a sticker in our window to let us know when to come back. We come back when the sticker said, and then they argued with my wife about being to early. My wife is handicapped, an More

by CHARLESJOHNSON68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russ Barlow
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Shottenkirk Hyundai Rome responded

CHARLES, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0640 and ask for one of our managers.

Helpful
May 15, 2024

Very friendly and very helpful staff Sales personnel are very well informed Extremely nice amenities More

by CARLCHILDERS1962
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Shottenkirk Hyundai Rome responded

CARL, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

Helpful
May 15, 2024

Very quick and responsive. They answer all questions. They let you know when to bring your car back. More

by dtuckier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

Helpful
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