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South Bay Hyundai

Torrance, CA

4.7
3,424 Reviews
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 3,424 reviews

June 01, 2024

My experience started out okay, I was happy about the amount of energy put into getting my deal done. After I purchased my vehicle and drove off the lot that’s when things went south. They owe me almost More

by Palisade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan Matsumoto
2.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Macias
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Rude and disrespectful manager. No regard for client. Doesn’t listen to customers needs or requests Only focused on bumping up the price to the customer More

by RMENDU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Customer service manager. With large beard.
June 01, 2024

Good no pressure buying experience, the salesperson was very helpful and knowledable. We would buy there again. More

by iustu88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mac Lewis
May 31, 2024

Great service. Very friendly. Accommodating to my needs. Clean and spacious. Honest. Had the car I wanted. More

by parker.evans96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Great service. Quick and friendly. Will be back for all my services on my car! More

by STEFFENSTRANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Jack at South Bay Hyundai service department was helpful, courteous, proactive and provided timely service. They did a good job with my service and I’ll be back for future servicing needs on my Hyundai Ioniq More

by mshl726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

I took it in for an oil change and they did a couple more things like rotating my tires and a car wash plus my oil change, everyone was very nice More

by ortizk428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Terry Kim offered me such a smooth, easy experience with leasing my car. He answered all my questions, gave me information about the car, and made everything so easy More

by CAROLINEKIM66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Kim
May 30, 2024

We had a wonderful experience with Ryan, Mac, Steven and the entire team. I'm loving my new Kona. Thanks very much! More

by Yeti guy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

South Bay Hyundai responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help! Congratulations on your new Kona!

May 29, 2024

Always a great experience with Calvin as the Service Mgr! He trains his people well and they take good care of me each time I need to go. More

by BORNIACAREERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

South Bay Hyundai responded

Thank you for your confidence in South Bay Hyundai, and for your business. We are thankful to have you as a customer.

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