Back

Southern Mazda Newport News

Newport News, VA

4.6
265 Reviews
ABOUT US THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Contact Dealership

12602 Jefferson Ave

Newport News, VA

23602

Directions

By Type

Showing 265 reviews

June 01, 2024

I have purchased 2 Mazda's from this dealership and love the service and the respect from everyone who works there. I have recommended this dealership to my family and friends. I will continue to due busin More

by annemarielandreneau
Recommend Dealer
Yes
Employees Worked With
Orlando Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Toney Richards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cierra Roye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Santiago
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayden Stern,Cleon Skinner
May 29, 2024

20 miles from my home, smaller dealership . I ordered new tires online but when I arrived at my appointment time they did not have my order. They charged me about $150 more than my quote receiv More

by TOM120
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ayden
May 27, 2024

Good Service but is to far away from where I live to use for regular service. More

by CANAM23061
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toney Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

Great follow-up from staff to include Ayden/Cleon along with Manager to a recent issue. Appreciate the diligence to customer care! More

by george.e.kraynak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden and Cleon
May 23, 2024

Wonderful dealership! Orlando and Lauren are the best! I would recommend Southern Mazda to anyone looking for a car. More

by renschbob49
Workmanship
Recommend Dealer
Yes
Employees Worked With
Orlando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylyn Brakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farless
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Southern Mazda Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 23, 2024

Amazing place to buy a car wonderful atmosphere. The staff seemed to be super welcoming. Anton Smith was a huge help he answered all the questions I had about my financing. This is definitely the on More

by Enzorivera21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toney Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylyn Brakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiera (Selena) Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cierra Roye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Fronkier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anton Smith
May 24, 2024 -

Southern Mazda Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 21, 2024

Cleon Skinner is the best service manager I've ever known. Friendly, reliable, fast, keeps me informed during service. Keeps Southern Mazda at the top. Thank you! More

by rt61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleon Skinner
May 22, 2024 -

Southern Mazda Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 17, 2024

Cars were presented with clear explanations of their value and how they work. A flaw in the seat was promised to be corrected. I'm still waiting. More

by argdst2
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Orlando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farless
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Southern Mazda Newport News responded

We appreciate your feedback and are eager to better your return experience.

May 17, 2024

Great customer service. On time and was in and out quickly. I will be coming here for my car service! More

by Shoepfner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 17, 2024 -

Southern Mazda Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 14, 2024

Very professional service Representative was,very knowledgeable of their cars . Provided quality service in reasonable time More

by rayfordmoore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toney Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Southern Mazda Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

1
...