Sterling McCall Lexus Clear Lake

Easy to setup appointment, comfortable waiting area with WiFi, friendly and competent service department employees. WiFi, friendly and competent service department employees. More

I had an appointment and it was a xxxx show as soon as I showed up. If you have options other than Sterling McCall Lexus in Clear Lake-use them. I’ve been coming here for 3 years, I’m looking for other opt showed up. If you have options other than Sterling McCall Lexus in Clear Lake-use them. I’ve been coming here for 3 years, I’m looking for other options. More

Original 04/26/2024 I was trying to buy a 2024 Lexus NX 450h+. They send me a link on a car they have coming in May or June 2024. It looked great and included in the price is a $7,500 manufacturer's disco 450h+. They send me a link on a car they have coming in May or June 2024. It looked great and included in the price is a $7,500 manufacturer's discount, I think it was based on it being a PHEV. I am getting ready to go forward and then they change the link target HTML content and remove the discount. I ask the salesperson, Amena Hye, and she says there never was a $7,500 discount. However, I had taken a screen print and proved it too her. So she no longer responds and the General Manager, Lyza Postell, says she will have a manager assign me a different salesperson. In the meantime, poof, the $7,500 discount I was offered, has disappeared. Wow, what a way to run a business UPDATE - They said they were working on problem. 4/30/2024 GM left voice mail that they would honor $7,500 off on lease. But it never was about a lease, it was a purchase agreement that had $7,500 off and Lexus subsequently changed the contract at the onsite URL and removed the discount. After 30 days, Sterling McCall Lexus Clear Lake made no further attempt to contact or to reinstate the original purchase contract. I am closing this review with no further action needed; I was unable to update the original review. More

Great teamwork between 2 salespeople. Amena and Jhoanna. They both were interested in me being satisfied. Best of all they were patient with me in my decision making. Amena and Jhoanna. They both were interested in me being satisfied. Best of all they were patient with me in my decision making. More

Great service! greater immediately by Crystle. She was very personable and immediately built rapport with us. She showed us anything we wanted to see without he greater immediately by Crystle. She was very personable and immediately built rapport with us. She showed us anything we wanted to see without hesitation and answered all of our question. We knew this was the right place More

Everyone was helpful from the service desk to the service provider. They answered all my questions, helped me schedule an appointment and even helped to connect my new phone to my car. It is never a stressfu provider. They answered all my questions, helped me schedule an appointment and even helped to connect my new phone to my car. It is never a stressful experience. More

The service department staff were prompt, courteous, and helpful. The area was clean and comfortable. helpful. The area was clean and comfortable. More

Bought my GX here, live in Katy, prefer to drive an hour for service here than Westside in Katy for service here than Westside in Katy More

Have been coming to this dealership for 9 years now and have always received top notch service. have always received top notch service. More

Didn't fix my problem had originally asked the sound for my car is not working and thought that my alternator was messed up. I told them I think it the alternator but want to make sure my sound was fix and my car is not working and thought that my alternator was messed up. I told them I think it the alternator but want to make sure my sound was fix and still no sound on my car. I didn't think I need to be any more obvious that I need the car volume to work again. More