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Toyota of Gladstone

Gladstone, OR

Overview
Employees
Reviews
Vehicles
4.9
6,670 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 6,670 reviews

June 02, 2024

Ruben was incredibly helpful in ensuring we got the deals. He took his time with us and made everything really easy and clear. More

by diegosolano3006
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cendoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 01, 2024

Easy to work with and good customer service. Great team all around. Nice to work with. More

by aslund
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nan Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 31, 2024

Really appreciated the great service we got from Sam! She found me the vehicle with no pressure. Very polite and professional! I would recommend her to anyone. More

by flowermom125
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Prible
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Toyota of Gladstone responded

Thank you for sharing your experience with Sam at Toyota of Gladstone! We're delighted to hear that she was able to assist you in finding the right vehicle with a no-pressure approach. Your recommendation means a lot to us, and we're proud to have Sam on our team. We look forward to serving you again and anyone you recommend to us in the future!

Helpful
May 31, 2024

It make esay to get your car only we have to wait a lot time for the paperwork More

by andresgg55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your feedback. We're glad to hear that getting your car was made easy with our team's assistance. However, we apologize for the wait you experienced during the paperwork process. We are continually working to streamline our procedures to ensure a quicker and more efficient experience for all our customers. Your patience is greatly appreciated, and we hope to provide you with a swifter service on your next visit.

Helpful
May 31, 2024

Muy buen servicio y asesoría. Excelente acompañamiento y profesionalismo para vender y aconsejar opciones mucha amabilidad y simpatía. Mucho conocimiento More

by Omargarciag81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Call
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Jun 01, 2024 -

Toyota of Gladstone responded

¡Gracias por compartir tu experiencia con nosotros! Nos alegra saber que recibiste un servicio excelente y que nuestro equipo mostró gran profesionalismo y amabilidad durante tu visita. Agradecemos tus comentarios sobre el conocimiento y la simpatía de nuestro personal, y esperamos tenerte de nuevo en Toyota of Gladstone.

Helpful
May 31, 2024

A little slow to finish but was happy with the customer service and the no pressure sales More

by p_klawuhn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Boudjeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Call
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to leave us feedback. We're glad to hear that you were pleased with our customer service and our no-pressure sales approach. We apologize for any delay in completing your transaction and are constantly working to improve our efficiency. Your patience and understanding are much appreciated, and we look forward to serving you again!

Helpful
May 31, 2024

Everyone was super helpful and kind! Especially Manny, he was incredibly friendly and very informative! More

by hannahd067
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Toyota of Gladstone responded

Thank you for your wonderful review! We're thrilled to hear that Manny and our team made your experience at Toyota of Gladstone so positive. Your kind words are greatly appreciated, and we'll be sure to pass them along to Manny. We look forward to welcoming you back in the future!

Helpful
May 30, 2024

I havent bought a new car for several years. What a great and experience buying from Toyota Of Gladstone. Eric Kalik is top shelf when it comes to being the type of person you want to deal with. More

by wcglassman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Kalik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Call
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudolf! He's the man!
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Jun 01, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your wonderful experience at Toyota of Gladstone! We are delighted to hear how much you appreciated working with Eric Kalik. His commitment to providing excellent service without pressure, answering all your questions, and going the extra mile to find the perfect car for your wife truly exemplifies our dedication to customer satisfaction. We're thrilled that Eric was able to locate the exact car you were looking for, and we look forward to the opportunity to assist you again when you're ready to purchase a car for yourself. Thank you for recommending us and for choosing Toyota of Gladstone!

Helpful
May 28, 2024

Ruben was great, and I would go back to him again for a future purchase. More

by louchain
Recommend Dealer
Yes
Employees Worked With
Ruben Cendoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Toyota of Gladstone responded

Thank you for your kind words about Ruben at Toyota of Gladstone! We're thrilled to hear that you had a great experience with him and that you would consider returning for a future purchase. We aim to provide exceptional service, and it's wonderful to know that Ruben made such a positive impression. We look forward to assisting you again when you're ready for your next vehicle!

Helpful
May 27, 2024

Amazing service fast and perfect I always thought I’m gonna take more time but excelente service excelent consumer service very easy way for buy a new car and friendly service I understood everything . K More

by Hassan Gelvez Gelvez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kassandra Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Toyota of Gladstone responded

Congrats Hassan! Welcome to the family and please reach out should you need anything at all.

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