Back

Toyota of Hackensack

Hackensack, NJ

4.5
3,622 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
Contact Dealership

278 River Street

Hackensack, NJ

07601

Directions

By Type

Showing 3,622 reviews

June 02, 2024

Billy Coll was a big help during the process of buying the truck. It took me 2 months to get the vehicle but he kept in touch with me with updates More

by Matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

The Toyota team was excellent! They were fast And knew exactly what to do even when a road block came into play with the extra paperwork that goes with the old car title tha More

by SRJR5271
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was a manager that I signed papers with. Sorry forgot his name.
June 01, 2024

I was completely happy with my experience. Hackensack, Toyota. I definitely would recommend it to a friend More

by magiczzombie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Morell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC
May 31, 2024

I am happy. I had an issue previously which was resolved to my satisfaction this last time. Thank you. More

by LCROSS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Giordano
May 31, 2024

as usual, very good, and that's why I keep coming back for their professional service. More

by MKFISCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Abby Luna was a big help during the process of buying the truck. It took me 5 months to get the truck but she kept in touch with me with updates More

by RBIZ45
Recommend Dealer
Yes
Employees Worked With
sales sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

all work was done efficiently and within the allotted time I was told it would take More

by Kisses3147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

I found the entire process wonderful. It is intimidating buying a car alone but I felt very supported by Catherine. At the dealership everyone was professional and helpful. More

by kmccolept
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catherine Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Catherine Watkins was supportive during your purchasing experience. We appreciate your business! Enjoy your new purchase!

May 30, 2024

I guess they did what they needed to on the recall, being that moon actually spoke to Me about it and the paper said nothing that could have been done?? So I guess if the axel stays on the truck I will be o More

by jeffheffner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No one since all I got was the receptionist handing me a paper with minimal info
May 30, 2024

Paul was patient and answered all questions and was very polite and professional thank uou More

by OCHMANJS
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...