Trophy Nissan
Mesquite, TX
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Great experience with Sales Executive. Great vehicle. One power window ceased working as well as the rear camera. I have had to take the vehicle in three times. The next to last time, Great vehicle. One power window ceased working as well as the rear camera. I have had to take the vehicle in three times. The next to last time, I was told I would be contacted when the part arrived. One month later I called and was told - it just arrived. Took the vehicle back in and that was repaired. Was told I would now need to bring it in again for the camera (which we knew was not working when I brought it in last.) Again, I was told that I would receive a call when the part arrived. Over a month and a half later, I have still received no call. I will schedule with another dealer service department at this point. Great dealership to buy from. I have received very poor service. More
Salesman Bret Palmer worked the deal over the phone and text. Price was reduced as advertised from MSRP and then we negotiated a reduction in dealer add on costs. The sales sheet was sent to me for review. text. Price was reduced as advertised from MSRP and then we negotiated a reduction in dealer add on costs. The sales sheet was sent to me for review. I was pleased with the deal. It was exactly the same in the finance office. Mr Ivan Green was fun to chat with. The whole experience was positive fror us as out of state buyers. More
Lionell Johnson in used car sales went above and beyond to ensure everything was satisfactory and went through without a hitch! to ensure everything was satisfactory and went through without a hitch! More
This is my second purchase at Trophy Nissan. Sales person Trevon made this an amazing experience. Great customer service. Trophy Nissan and Trevon keep up the good work. Sales person Trevon made this an amazing experience. Great customer service. Trophy Nissan and Trevon keep up the good work. More