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Van Hyundai

Carrollton, TX

Overview
Reviews
Vehicles
4.6
767 Reviews
Call Dealership (972) 512-4200
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1825 North I-35 East

Carrollton, TX

75006

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Showing 767 reviews

June 02, 2024

Great service experience & your new facility is beautiful! Service advisor Keith did a wonderful job keeping me informed & suggesting additional repairs needed! More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
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Helpful
June 01, 2024

Adrian Kim our sales person was great. So kind and knowledgeable. Dealership was clean and everyone very nice and helpful. More

by Jkeosoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Kim and Eaman Shirazian
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Helpful
May 25, 2024

Our experience with this dealership was excellent. They were very professional and extremely helpful. The entire process was quick and easy. More

by Jcs4854
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chantal Bercerra
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May 29, 2024 -

Van Hyundai responded

Thank you for your review! We're thrilled to hear that you had an excellent experience at Van Hyundai. Providing professional and extremely helpful service is what we aim for, so we're delighted that our team met your expectations. We're glad to hear that the entire process was quick and easy for you. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!

Helpful
May 25, 2024

Van Hyundai is very well organized and very professional in all aspects of their business. My experiences with the purchase and service of my vehicle have been very positive. More

by rrj5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce
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May 29, 2024 -

Van Hyundai responded

Thank you for your review! We're thrilled to hear that you had a positive experience with Van Hyundai. We pride ourselves on being well-organized and maintaining professionalism in all aspects of our business, so it's great to know that this has been your experience. Whether it's purchasing a vehicle or servicing it, we strive to provide excellent service to all our customers. We appreciate your feedback and look forward to continuing to serve you in the future at Van Hyundai!

Helpful
May 20, 2024

This is the second time that I have visited Van Hyundai dealership at their new location. I absolutely love the location of the dealership and I always get treated like family. Keep up the good work. More

by T-Bone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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May 21, 2024 -

Van Hyundai responded

Thank you for your wonderful feedback! We're delighted to hear that you've had positive experiences at our new location. Creating a welcoming environment where you feel like family is important to us, and we're thrilled that we've been able to achieve that for you. We appreciate your support and your kind words. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to serving you again in the future!

Helpful
May 18, 2024

Fast and Great service , would definitely recommend anyone coming here for their service. Service advisor were friendly and More important they were not pushy in additional services. All up to the cust More

by valdez.jse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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May 20, 2024 -

Van Hyundai responded

Thank you for the fantastic review! We're thrilled to hear that you experienced fast, great service, and friendly, non-pushy service advisors. At Van Hyundai, we strive to provide efficient service while respecting your decisions, and your feedback lets us know we're achieving that. We appreciate you mentioning both the speed and quality of service. It's important to us that we get you back on the road quickly without compromising on thoroughness. We're also very happy to hear that our service advisors were friendly and listened to your needs. We understand that some customers may feel pressured when it comes to recommended services, and we assure you our advisors prioritize transparency and customer choice. Thank you again for choosing Van Hyundai! We look forward to seeing you again soon for your next service needs.

Helpful
May 18, 2024

This a was for a recall on my vehicle. The service department went out of their way to make the visit enjoyable. More

by Damitux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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May 20, 2024 -

Van Hyundai responded

Thank you for the fantastic review! We're thrilled to hear that your recall service experience was enjoyable. At Van Hyundai, we strive to make every visit positive, regardless of the reason for service. We're glad we achieved that for you! Going the extra mile to make a recall service enjoyable demonstrates our commitment to customer service. We appreciate you recognizing that and for choosing Van Hyundai for your recall service!

Helpful
May 16, 2024

If anyone that wants a smooth and stress free car buying experience Van is the place to be, That is why I'm a repeat customer. They don't try to sell you a car, they try to fit in a car that is suited for y More

by smowman2006.ds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KD
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May 17, 2024 -

Van Hyundai responded

Thank you for the fantastic review and for being a repeat customer! We're thrilled to hear that you had another smooth and stress-free car buying experience. It means a lot to us that you recognize our team's focus on finding the perfect car for your lifestyle, not just making a sale. We take pride in building relationships with our customers and understanding their individual needs. Thanks again for choosing Van Hyundai, and we look forward to seeing you again in the future!

Helpful
May 14, 2024

Alyssa is amazing! Very responsive and helpful! 10 out of 10 services, definitely happy with my experience! More

by angie_mijares28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
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May 15, 2024 -

Van Hyundai responded

We're thrilled to hear you had a fantastic experience at Van Hyundai! Thank you for mentioning that Alyssa provided 10-out-of-10 service and that she was very responsive and helpful. This is exactly what we strive for in our team members. We'll be sure to pass on your kind words to Alyssa!

Helpful
May 11, 2024

Alyssa, my service agent was extremely helpful and professional. She makes getting our cars serviced easy. She always provides us updates on our car status. She is truly a pleasure to deal with. More

by Glenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
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May 13, 2024 -

Van Hyundai responded

Thank you for the fantastic review! We're thrilled to hear that Alyssa makes getting your car serviced a smooth and easy experience. At Van Hyundai, we strive to provide exceptional customer service, and it sounds like Alyssa consistently goes above and beyond. Her helpfulness, professionalism, and commitment to keeping you updated on your car's status are all qualities we value in our service team. We'll be sure to pass your kind words along to Alyssa – she'll be delighted to know she's making such a positive impact on our customers' experience. Thank you for recognizing Alyssa's efforts. Please don't hesitate to request Alyssa by name when scheduling your next service appointment! We look forward to seeing you again.

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