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Volkswagen of Salem
Salem, OR
442 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent.
It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean.
Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 442 reviews
May 31, 2024
I went in around closing time and Tanner still took care of me and showed me the car I was interested in seeing. of me and showed me the car I was interested in seeing. More
by JMECHAM95
Verified Customer
Helpful May 30, 2024
They actually cared that I was getting the right care for my vehicle. Waited for the expert to come back and verify the part that was recommended would actually solve my problem. I have sunk about $8k into t my vehicle. Waited for the expert to come back and verify the part that was recommended would actually solve my problem. I have sunk about $8k into this car in the last 6 months so it was really appreciated. More
by DARRIANN_LONG
Employees Worked With
Devin Hand
May 30, 2024
Wonderful service. Very nice folks who take care of you and are straight forward about what’s happening. Couldn’t have been easier and no surprises. Very nice folks who take care of you and are straight forward about what’s happening. Couldn’t have been easier and no surprises. More
by MTBEANHALT
Employees Worked With
May 30, 2024
For my car, they are great for what they are doing as a service because I prepaid on the interest rate for oil changes, Butt they are overselling the services I don't need., and creating fear to me, maki service because I prepaid on the interest rate for oil changes, Butt they are overselling the services I don't need., and creating fear to me, making me run and take my time out of my busy schedule. I always go for 2nd opinion and end up I don't need it yet. But Voks Wagon Service department overselling it. More
by OSHARIPOFF
May 30, 2024
Don't stand behind their word. Was offered an original deal and after accepting it the salesman backpedeled. They did fix all the stuff that was an issue for me. Was offered an original deal and after accepting it the salesman backpedeled. They did fix all the stuff that was an issue for me. More
by LOUISPRIBBLEWORK
May 29, 2024
I had my car towed here after hours and leaving my key was easy. The following morning I had to repeat everything I had reported to them when I dropped it off, fine. They began their diagnostic on my car was easy. The following morning I had to repeat everything I had reported to them when I dropped it off, fine. They began their diagnostic on my car but contacting them to get information was impossible. I would call and get no one. The automatic message told me to text. I did that but my questions over text were not answered. I would call and get no one. Then I would get a new text asking how I could be helped. I would ask a question, no response. I would call, no response and get another text, asking how I could be helped. I ended up going in person to find out that the part I needed was one back order. I wish I knew this. They could have ordered a non OEM part but wouldn't return my calls to discuss options. I am grateful for the diagnostic report but ultimately what was discovered was what I reported the problem being. I took my car home and replaced the part myself. The service provider that helped me to my car did recommend a couple of places that may have the part I needed. I ended up getting it elsewhere but it was nice of them to give me suggestions. My car was there for three nights when they could have saved us all time and energy had I known they were waiting on a part with no arrival time. More
by VW owner
Employees Worked With
I spoke only to one person initially over the phone. Then texts from three different names.
May 29, 2024
They always do great job working on my car and get the job down effectively job down effectively More
by SARAJEAN16
May 29, 2024
I was greated and served right away. Received frewuent updates snd treated with respect car runs great! Received frewuent updates snd treated with respect car runs great! More
by MARILEEBELL
