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Webb Hyundai Highland
Highland, IN
682 Reviews
Why Choose Webb Hyundai Highland For Your Next Vehicle?
- We Feature Indiana's #1 best Selection of New Hyundais to choose from
- Unlimited Free Car Washes With Any NEW or USED Vehicle You Buy From Us!
- Read Our Community Wall, featuring letters and articles of some of the local organizations and charities we've teamed with.
- #1 Service Satisfaction Dealer When It Comes To Servicing Your Hyundai!
- Shuttle service up to 15 miles while waiting for your car to be serviced with us!
- Complimentary coffee and beverages available in our wait
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 682 reviews
June 01, 2024
Dealership was very clean. The employees were very kind and the service was good. I will come back for service very soon The employees were very kind and the service was good. I will come back for service very soon More
by deluxpainting
Verified Customer
Helpful June 01, 2024
Took nearly two hours for a scheduled oil change. Can not stand this place, absolutely terrible. Can not stand this place, absolutely terrible. More
by pagebs
Employees Worked With
May 31, 2024
This ended up a good visit. Was able to get my car fixed. I'm happy I'm up and rolling with confidence. Was able to get my car fixed. I'm happy I'm up and rolling with confidence. More
by jalayiamaurice
Employees Worked With
May 31, 2024
The service was good, fast and efficient. Anthony was friendly and made sure I understood everything going on with my car. Anthony was friendly and made sure I understood everything going on with my car. More
by MSNOLANA
Employees Worked With
May 31, 2024
Very helpful very pleasant very precessional nice personality I would recommend him was very fast personality I would recommend him was very fast More
by geregsusan
May 31, 2024
Tony was very helpful and did a good job of explaining everything. He thoroughly reviewed all the features of the car. I'm very excited to be walking out with the car I wanted at a reasonable price. everything. He thoroughly reviewed all the features of the car. I'm very excited to be walking out with the car I wanted at a reasonable price. More
by abbeylholmes
Employees Worked With
May 30, 2024
The staff are amazing, always friendly and courteous. Very clean and have a nice waiting area Very clean and have a nice waiting area More
by cuevas1435
May 29, 2024
I have great customer service & I don’t have any complaints . I will recommend others complaints . I will recommend others More
by sjgillespie
Employees Worked With
May 29, 2024
Mark did a wonderful job today on going over the vehicle we came into see. He was very knowledgeable and caring . We definitely will be back for future needs . we came into see. He was very knowledgeable and caring . We definitely will be back for future needs . More
by GP
Employees Worked With
Mark
May 28, 2024
Got an appointment right away, but was left puzzled by text messages from the service department. It was not apparent how to dig into what the diagnosis was and what the estimate was. My car sat for 2 day text messages from the service department. It was not apparent how to dig into what the diagnosis was and what the estimate was. My car sat for 2 days because I couldn’t figure that out. When I tried to call the service department, I left messages for Tony that were not replied to. I also left messages in the general “voicemail” mailbox that weren’t replied to. By the time I spoke live with Anthony it was Saturday and the car had to wait until Monday for repairs. I called Monday late afternoon (4:45) and was told the mechanic had it apart but was gone for the day. I was told the next morning that, despite the original diagnosis, I would need 2 hvc door actuators, not one. I came by later that day to get papers out of the car to find the car sitting on the lot still intact…it didn’t look like anything had been touched since I brought it in 5 days earlier. The car was fixed Tuesday. And I was under the impression from my original conversation with Tony that the diagnosis fee of $175 would be deducted off the bill if I had Webb do the work. It was not deducted; a conversation with Tony afterward clarified that I had been mistaken. Webb should have a clearer system for customers to find and understand that diagnosis…the messages seemed geared to highlight the “out of alignment” warning and not the original problem. I’ve responded to lots of text messages but this one was not clear. And the service department should return calls and not simply leave the customer to fend for themselves with those text messages. More
by powerj
Employees Worked With
