Wolverine Spartan Toyota of Lansing
Lansing, MI
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Overall, we had a pretty good experience. Trying to schedule a time to get out was difficult due to the amount of vehicle turnover. We got mixed messages on timing for waiting for a new vehic Trying to schedule a time to get out was difficult due to the amount of vehicle turnover. We got mixed messages on timing for waiting for a new vehicle and ultimately went with a used vehicle More
This is the 2nd time I've bought from S. T.'s used car team and Gerry, the manager, was the absolute reason that swayed to them over other dealerships. I was driving and looking over a 50 mil T.'s used car team and Gerry, the manager, was the absolute reason that swayed to them over other dealerships. I was driving and looking over a 50 mile radius from my home and yet I came back to S.T. where I live. Plus, the trust level, honesty, and willingness to make everything work for us went above and beyond! More
Fast service, very efficient and Michael in Service was very helpful. Scheduled appointment got somehow messed up, but Michael still took care of us without a scheduled appointment and without any hassle. very helpful. Scheduled appointment got somehow messed up, but Michael still took care of us without a scheduled appointment and without any hassle. Very much appreciate the great Customer Service More
Excellent service by professionals the staff was friendly and helpful I would not hesitate in recommending this dealership to all my friends and family and helpful I would not hesitate in recommending this dealership to all my friends and family More
Good dealership with nice representatives. Gerry helped me buy a used Camry and so far I'm satisfied with the dealership. Prices are a little high, but they do safety checks and part replaceme Gerry helped me buy a used Camry and so far I'm satisfied with the dealership. Prices are a little high, but they do safety checks and part replacements. More
I typically rave about your service as I’ve leased or bought several Toyotas from you , but this visit was different . When I called to set my appointment , nobody answered the phone . I waited 2 hours bought several Toyotas from you , but this visit was different . When I called to set my appointment , nobody answered the phone . I waited 2 hours to call back & finally got someone on the line . Next - I requested a n oil change & a tire rotation . They didn’t rotate my tires . They offered to provide that , but I had already been there for 2 hours & didn’t have time before my next appointment . Not certain why it took so long as it usually doesn’t . I’ll need to reschedule the tire rotation & a coolant flush & fill . I was not happy & have never experienced this type of poor service at Spartan Toyota ….. More