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Audi El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.8
174 Reviews
Call Dealership (888) 434-3750
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1444 Airway Blvd.

El Paso, TX

79925

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Showing 174 reviews

June 01, 2024

They always provide excellent service and are very nice. I told them I had to be somewhere at a certain time and they made sure to finish on time. More

by monicaanzaldo4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Silva
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Helpful
May 30, 2024

Good work staff and very kind people, great dealership and very knowledgeable and hard working staff. More

by marcomendez0426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Casillas
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May 30, 2024 -

Audi El Paso responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 30, 2024

Our sales person was probably one of the best I’ve ever dealt with. Eunice was professional and very attentive. More

by Padilla1.leonardo@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eunice
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May 31, 2024 -

Audi El Paso responded

Congratulations on your new vehicle! We're thrilled that Eunice provided you with an exceptional sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
May 28, 2024

The location is nice and very well kept, amenities are provided for customers waiting on service. Rides are provided for longer service wait times. I like that the vehicle seat gets a protective cover to More

by rene.colunga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sermeno
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May 29, 2024 -

Audi El Paso responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 26, 2024

The person helping me with the car was really great and kept me informed about what was going on and help me make beneficial decisions about what things I needed to check on my car for a long road trip. He More

by maryk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 28, 2024 -

Audi El Paso responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Helpful
May 24, 2024

I had a wonderful experience purchasing a used vehicle. It was stress free and pleasant. Joe and Gus were very thorough and knowledgeable. Joe was able to find me a vehicle that suited me. More

by GinaSimental
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Negrete
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May 28, 2024 -

Audi El Paso responded

Congratulations on your new vehicle! We're thrilled that Joe and Gus provided you with a wonderful sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
May 22, 2024

Great experiences with services dept personnel, great help over. There facilities look amazing!!! Clean facilities More

by medicnurse2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sermeno
Report | Print
May 23, 2024 -

Audi El Paso responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
May 22, 2024

, Great experience with the services dept, the consultant explain every detail. Of the repair of my vehicle. More

by medicnurse2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sermeno
Report | Print
May 23, 2024 -

Audi El Paso responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
May 22, 2024

Service is always exceptional! Jennifer went above and beyond the expectations! Always a great experience with the Audi Team! You always feel like family! More

by Audrey Bassett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer, Jose Negrete
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May 22, 2024 -

Audi El Paso responded

We at Audi El Paso are thrilled to hear about your exceptional experience with our team! Jennifer always goes above and beyond to exceed expectations, and we're delighted that you felt like family during your visit. Thank you for choosing Audi El Paso for your automotive needs, and we look forward to providing you with outstanding service for years to come!

Helpful
May 17, 2024

Paul Sermeno in service department was top notch this morning. Called me ahead of appt to confirm services I needed; (I made the appt on line) Offered me a lyft, (did not need it today) He explained a More

by rothaj21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sermeno, Paul
Report | Print
May 22, 2024 -

Audi El Paso responded

We're delighted to hear about your positive experience with Paul in our service department! It's great that he proactively reached out to confirm your service needs and offered additional assistance like a Lyft, even though you didn't require it this time. We're glad that Paul explained all the services and recommendations clearly and that you had a good, efficient visit. Thank you for sharing your feedback, and we look forward to providing you with excellent service in the future as well!

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