Audi Grapevine

Very easy to get an appointment. My service advisor was very welcoming and he was very focused on meeting my service needs. I had a clear understanding from him as to what the appo My service advisor was very welcoming and he was very focused on meeting my service needs. I had a clear understanding from him as to what the appointment would involve and the estimated time. More

I've used the Audi Service department multiple times and each time the service managers have been impeccable. I wouldn't take my vehicle anywhere else. each time the service managers have been impeccable. I wouldn't take my vehicle anywhere else. More

Helpful and professional I always feel taken care of. I get straight answers and never wait long I get straight answers and never wait long More

Michael Phan is the man. Red carpet/white glove every time, with a smile on his face. Red carpet/white glove every time, with a smile on his face. More

Amazing service, friendly, thorough expertise on my vehicle, really appreciate the communication by my service agent Michael Phan vehicle, really appreciate the communication by my service agent Michael Phan More

Every time I have an issue with my Audi, I go to Audi Grapevine and seek out Anthony Butler, as he provides exceptional service. Couldn't be happier with his care. Grapevine and seek out Anthony Butler, as he provides exceptional service. Couldn't be happier with his care. More

Awesome customer service. Luis was great in helping me to find my new Audi. He provided all of the details I needed to make my decision. Luis was great in helping me to find my new Audi. He provided all of the details I needed to make my decision. More

Best customer service I’ve seen - and I own dozens of brands! Larry Tran is a rock star in the service dept! brands! Larry Tran is a rock star in the service dept! More

Terrible terrible horrible experience i went to get oil change ended up paying almost $2k to fix my car that was working perfectly fine before i dropped it off they messed something up in my car causing it change ended up paying almost $2k to fix my car that was working perfectly fine before i dropped it off they messed something up in my car causing it to not inject oil in engine thus deeming the car to to not accelerate past 45 mph and then said it was the oil pump when in infact they did something and then charged me $1100 plus another $675 to fix it by cleaning up there mess terrible place i wish i would’ve looked at reviews its so sad people work hard for there money to get ripped off and done wrong no transparency & the service advisor kept trying to cover things up and add unnecessary items to my tab like i wouldn’t notice to turn around and say i accepted and wanted them so they can get more money from me ! Worst dealership ever ! Won’t do business with you again. More