Audi West Palm Beach
West Palm Beach, FL
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It was a pleasure working with Rafael, Jay, and Richardson. They all went above and beyond. It’s can sometimes be extremely frustrating working with car dealerships, but the Audi Palm Beach team pr Richardson. They all went above and beyond. It’s can sometimes be extremely frustrating working with car dealerships, but the Audi Palm Beach team provided exceptional customer service and made me not only want to come back, but also refer them to my network. Thank you again! More
Keelan was awesome. Best car purchase experience I have ever had. Truly amazing staff who valued my time. Got me in and out faster than I would have ever thought possibl Best car purchase experience I have ever had. Truly amazing staff who valued my time. Got me in and out faster than I would have ever thought possible. Will be recommending to all I know and will return for my next purchase. More
This was the second car we leased from this dealership. We are very happy with our experience and will be back again when our leases expire. We are very happy with our experience and will be back again when our leases expire. More
One of the best Audi service centers in America. I firmly believe that after initially researching where to service my newly purchased although used 2021 B9 S4. It has low miles and was rescued from I firmly believe that after initially researching where to service my newly purchased although used 2021 B9 S4. It has low miles and was rescued from a used lot here in North Miami. After seeing the Carfax, the car had previously been serviced at WPB Audi. I figured with the stellar reviews and the history this car had I would give this service center a shot. Scheduling my appointment was easy via online, I did arrive a little late as I drove up from Dade county. I came in for a service and overall initial inspection of the vehicle. Even being a bit late on a Saturday afternoon, Robert my service advisor was attentive, professional and extremely helpful. Even with being late it wasn't an issue, I detailed my concerns, even maybe too detailed as I was very meticulous in my requests and needs, as I believe the past owner did not care for the car as it should be cared for. Robert detailed all my wants and issues I wanted addressed. Now I did arrive at 230p on Saturday and was given a loaner, a beautiful white 2024 A5 sportback s-line, a real treat and comparably equipped to my S4. I left my dream car in their hands, which turned out to be the best care possible. Over the days I had communicated with Robert, he relayed information from the techs, and it was very convenient for myself as my weekdays are hectic. By the end of it, I had done the 20K service, passed on tires and injector cleaning for now. They even replaced some items of concerned under warranty, and Robert mentioned he had to challenge a bit to get the repair approved but he was able to get it done. I want to thank Robert and the team at WPB Audi for an incredible first experience and feeling so welcomed into their Audi family. This vehicle being my first Audi has been nothing short of amazing, and a top notch service center is what my vehicle deserves. With a state of the art facility, the utmost professionalism and care, all added to shatter my expectations of what the service experience was like at WPB Audi. I will happily commute the 1-hour drive to this service center anytime as it's completely worth it, and gives me piece of mind. Looking forward to the next visit! More
My engine light came on and upon calling my service manager I was told to bring the car in immediately. The diagnosis revealed a faulty leak detection pump. Though the part had to be ordered I was gi manager I was told to bring the car in immediately. The diagnosis revealed a faulty leak detection pump. Though the part had to be ordered I was given a rental car until the car was repaired. I got the car back in 4 days but was constantly notified of its progress. I love the Audi West Palm service. Keep up the good work. More