AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix

I would’ve given 2 stars but that was listed as “fair” when I feel like “poor” is a more accurate description of our experience. After the first offer we showed another dealers offer showing a higher trad when I feel like “poor” is a more accurate description of our experience. After the first offer we showed another dealers offer showing a higher trade in allowance. When we asked about that number it took 4 more counters with us leaving the building before they gave us a closer number for an allowance. It resulted in our whole day being wasted at the dealership. Afterwards, we were forgotten to be given a temporary plate and allowed to leave with NO tags. After we brought it back for an oils change in the morning we had to wait for our associate to show up since he stopped for food before getting to work. After the servicing, and after we advised the dealership of no tags we were labeled as “being in a rush” but were never in a rush just felt our time was being wasted. Then we had to remind again to provide us with temporary tags. Lastly, after they provided the tag and filled up the car since it was not filled up after they tried to give it to us, the salesman also let us leave without returning the car keys. Overall it felt like a wasted experience with being told they care about our business but failed to show with actions that they actually cared. More

I bought a Mercedes Benz Metris and they shipped it to Charleston, SC. Jose Alvarez Hernandez did an excellent job with communicating the entire transaction process. Will definitely do business with him a Charleston, SC. Jose Alvarez Hernandez did an excellent job with communicating the entire transaction process. Will definitely do business with him again. A+! Thank you! More

We were very pleased with our salesperson, Edwin Rasmussen. We were not enamored with the finance person Vinh Huynh. We were not interested in the extras he was trying to push. Rasmussen. We were not enamored with the finance person Vinh Huynh. We were not interested in the extras he was trying to push. More

Well Steve is above average in that he was on this deal at 7am And Chris and Maxx worked the finances out to get it done at 7am And Chris and Maxx worked the finances out to get it done More

Broden was very knowledgeable about the process when I was getting my new car keep up the good work. was getting my new car keep up the good work. More

The staff was amazing they reached out with vehicles that were exactly what I wanted make model and year. They went above and beyond to get the vehicle to the most convenient location so I could test drive! were exactly what I wanted make model and year. They went above and beyond to get the vehicle to the most convenient location so I could test drive! They accommodated my work schedule and stayed late so that I could test drive the vehicle! Everyone was helpful and made me feel at ease about purchasing a gently used vehicle. More

It was a very pleasant experience, my sales person was awesome to talk with. I would use them again thanks awesome to talk with. I would use them again thanks More

We had a wonderful experience with with everyone that helped us! We would definitely go back helped us! We would definitely go back More

Son personas muuy amables y te atienden muy bien y andantrade ti fatidiandote y ablandote todo el tiempo andantrade ti fatidiandote y ablandote todo el tiempo More