BMW of Norwood
Norwood, MA
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My service advisor Jayme always goes above and beyond, but this time she surpasses above and beyond. My car was in the shop while on vacation. She kept me informed via email, even though I’ve traveled in but this time she surpasses above and beyond. My car was in the shop while on vacation. She kept me informed via email, even though I’ve traveled internationally with 7 hours time differences. As soon as I was back she reached out to see if I needed a loaner, since the car needed a bit of work and it will take time to complete the repairs. She provided me with a loaner and kept me informed of the progress on a daily basis. Best advisor ever. More
I have experienced a few unexpected repairs that have been an inconvenience, However, Dan Drinkwater from the dealership has been very responsive and has made things much easier in dealing with the issue been an inconvenience, However, Dan Drinkwater from the dealership has been very responsive and has made things much easier in dealing with the issues. More
Doug in service was great, communicated constantly about the stays of the repair and helped expedite it quickly. I’d recommend him without any hesitation. the stays of the repair and helped expedite it quickly. I’d recommend him without any hesitation. More
Dealer is always very professional and honest whether for service or sales . We have got two cars from them and looking at a third in the future service or sales . We have got two cars from them and looking at a third in the future More
Great service overall. Personable representatives - highly recommend Mario. Everyone was Professional and patient. Highly recommend. Personable representatives - highly recommend Mario. Everyone was Professional and patient. Highly recommend. More
The cashier said I couldn't use my po box as my address, the service writer used my po box address. The cashier needs more training! the service writer used my po box address. The cashier needs more training! More