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Bob Howard Acura

Oklahoma City, OK

4.7
573 Reviews

13101 North Kelley Ave

Oklahoma City, OK

73131

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Showing 573 reviews

May 31, 2024

Professional service came in for an oil change and usually they have all this crazy recommendations but not this time More

by adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delstin Tipps, JT Martin
May 25, 2024

I trust the technicians and the associates that helped me.They are very nice,dependable and knowledgeable.Thumbs up for the crews that helped me. More

by Tess Braniff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Jason Felts and his associates
May 28, 2024 -

Bob Howard Acura responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 23, 2024

Needed ac unit repaired quickly. In the middle of a cross country trip. Took only 2 hours to fit us in and do the work. More

by schmidtguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
May 24, 2024 -

Bob Howard Acura responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 22, 2024

They are honest! Here’s the rest of the story. I keep really good records of my 2016 MDX, in a folder and in a spreadsheet. I just started summer break and wanted to More

by wilmesmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
May 22, 2024 -

Bob Howard Acura responded

Thank you for sharing your experience! We're glad to hear that our service team at Bob Howard Acura was able to assist you with your 2016 MDX. Honesty and transparency are core values for us, and we're pleased that our team upheld these standards during your visit. It's great to know that your brake pads were checked thoroughly and that you were advised accurately on their condition. We appreciate your trust and are happy that we could get your MDX ready for your summer road trip. Enjoy your travels, and we look forward to serving you again in the future!

May 22, 2024

Outstanding service from service advisor and staff. Completed service in record time and service that was needed done also and service in record time. More

by Bosco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
May 23, 2024 -

Bob Howard Acura responded

We are delighted to know that your experience was outstanding! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 18, 2024

They are very respectful and understanding. Fair on pricing. And great on communicating with the client. I don't think I will be taking my vehicles anywhere else in the future. More

by jenniferanderson422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris(kristine) I think
May 22, 2024 -

Bob Howard Acura responded

It's fantastic to hear such positive feedback! We're thrilled that you found us respectful, understanding, and fair on pricing. Communication is key, and we're glad that it made your experience even better. We look forward to serving you again in the future and appreciate your loyalty.

May 16, 2024

Service was quicker than expected. Cost was acceptable with the mailer coupon. Slightly disappointed that the tachometer indicating revving of 100 rpm was not observed by the technicia More

by krafftdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative
May 20, 2024 -

Bob Howard Acura responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 12, 2024

Talked to Cooper the salesman and then Dell the used car director. We agreed on a price, and my credit union got in contact with them to get all the information and told them they were printing a check and More

by patrickross
Recommend Dealer
No
Employees Worked With
Dell
May 14, 2024 -

Bob Howard Acura responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 12, 2024

Fast, affordable and easy service. Good communication. Oil changes cheaper than those quick oil change places. More

by dmstills07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason at Service Dept
May 16, 2024 -

Bob Howard Acura responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 10, 2024

Service and communication were professional and friendly, and performed in a timely manner. Thank you. More

by Jhouizot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delstin Tipps, JT Martin
May 11, 2024 -

Bob Howard Acura responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

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