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Coastal Kia
Wilmington, NC
4,644 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,644 reviews
May 31, 2024
Coastal Kia is an awesome dealership. Very helpful and knowledgeable staff and workers.Excellent service. Very helpful and knowledgeable staff and workers.Excellent service. More
by BEARBEARSGMA
Verified Customer
Helpful May 31, 2024
Good people, good car care - our service was easy to schedule - all done well. Darren was a pleasure to deal with schedule - all done well. Darren was a pleasure to deal with More
by jarboe
Employees Worked With
May 31, 2024
I had a vehicle recall scheduled to be done. I scheduled the appointment a week in advance. I live in Southport, so when I arrived, I was pleased that my vehicle was the only one in the servic I scheduled the appointment a week in advance. I live in Southport, so when I arrived, I was pleased that my vehicle was the only one in the service area, thinking I could beat the work traffic out of Wilmington. I went to the customer waiting area at 12:45. At 1:15, Sam Weisman came to the waiting area and told me they didn't have the right part. You would think that would have been checked when I made the appointment. Not only did I waste gas, but had a half day of travel. Now I'm waiting for a call to reschedule and more time and gas wasted. More
by JRSPBS23
Employees Worked With
May 31, 2024
The internet listenings are old school bait and switch. The warranty was supposed to be included in the price and we ended up paying extra for it. The warranty was supposed to be included in the price and we ended up paying extra for it. More
by nchallfamily
May 31, 2024
Pleasant waiting area. Well equipped with complimentary snacks, beverages. Receptionist pleasant. Gary? Took time to come outside to tell me car ready. Well equipped with complimentary snacks, beverages. Receptionist pleasant. Gary? Took time to come outside to tell me car ready. More
by annjschirripa
Employees Worked With
May 31, 2024
The process was easy and the salesman was nice to work with. We visited the dealership several times prior to purchasing and were treated respectfully each time. with. We visited the dealership several times prior to purchasing and were treated respectfully each time. More
by LYNN.REECE78
Employees Worked With
May 30, 2024
Bob and the rest always gives top shelf service! Main reason I own 4 Kias over the last 9 years. Main reason I own 4 Kias over the last 9 years. More
by MMARTORELLI
Employees Worked With
May 30, 2024
The customer service was great and everyone was super helpful and nice and great and awesome helpful and nice and great and awesome More
by SHANEPURGASON.98
May 28, 2024
Kelvin did a great job talking us through the process and explaining everything he could. We were able to purchase the car in under 3 hours, all with an infant in tow! explaining everything he could. We were able to purchase the car in under 3 hours, all with an infant in tow! More
by Codyanewland
Employees Worked With
