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Dick’s CJDR of Wilsonville

Wilsonville, OR

Overview
Employees
Reviews
Vehicles
4.5
1,816 Reviews
The Dicks CJDR Wilsonville team would like to extend an invitation to come in out of the rain and explore our INDOOR climate controlled showroom! With over 170,000 square feet, we are proud to be the largest indoor automotive dealership in the Pacific Northwest. No matter what Mother Nature brings, it's always warm and bright at Wilsonville Jeep Ram… You're going to love it here! Our indoor showroom not only offers a large inventory of the latest Chrysler Jeep Dodge and Ram vehicles available, but we also carry a wide selection of high-quality and low-mileage used vehicles for you to choose from too!
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25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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Showing 1,816 reviews

May 31, 2024

I have no words to describe the poor performance on various of my vehicles old and new managers More

by JANDMCAMPOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dep
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Helpful
May 31, 2024

The dealership is a nice clean establishment. Had a recall completed and a request for tire size speedometer adjustment. My egr tube was left loose causing a massive air leak when exhaust brake a More

by jay
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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May 29, 2024

I reached out about a car and a trade, I told the sales rep what I had in mind and there wasn’t follow-up. The guy seemed professional but the lack of response of being forgotten was a turn off for me. More

by NA
Recommend Dealer
No
Employees Worked With
Can’t remember who I sales reached out
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May 31, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. We're disappointed to hear about the lack of follow-up you experienced after reaching out about a car and a trade. We always aim to provide excellent service, and we fell short in this instance. Please feel free to reach out to me directly so we can address this and work towards a positive resolution. We appreciate your feedback. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

Helpful
May 27, 2024

Very nice there. Easy to schedule and get service. Was a comfortable wait for my car to get done. More

by maggiecedillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
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May 29, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you! I appreciate your kind words about your positive experience at Dick's Chrysler Jeep Dodge of Wilsonville. I'm glad to hear that scheduling service was easy and that your wait was comfortable. I look forward to serving you again in the future or feel free to share your experience with others. Drive safely! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

Helpful
May 25, 2024

The service advisor who helped me was great. I went in for my appointment, got done what I needed and got out of there. Easy!! More

by KG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
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May 29, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for the 5-star review! I'm thrilled to hear that our service advisor provided you with great assistance and made your visit easy. I appreciate your feedback and look forward to welcoming you back to Dick's Chrysler Jeep Dodge of Wilsonville in the future. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

Helpful
May 25, 2024

Did everything they said they would, very professional. Don’t know what else to say to make up 15 words More

by jvlahos
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for the kind words and for taking the time to leave a positive review! I appreciate your feedback and I am glad to hear that you had a professional experience with Dick's Chrysler Jeep Dodge of Wilsonville. Your satisfaction is my priority, and I look forward to serving you again in the future. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

Helpful
May 24, 2024

This was the worst I have ever been treated by any dealership 7 months to fix my truck and was returned to me damaged and dirty the team at wilsonville ram is horrible I will not continue to support r More

by mattlovell83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Denning
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May 28, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your feedback with us, Matt. We're disappointed to hear about the experience you had at our dealership. We value your satisfaction and would like to address your concerns. Please reach out to me so we can work together towards a resolution. Your feedback is important to us, and we aim to provide a high standard of service to all our customers. Thank you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

Helpful
May 24, 2024

I was told by the service advisor as I left that it was not possible to obtain the pin number because "the number changes every time you use it." This was not correct. Later contacted the service departmen More

by jamesbriandouglass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
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May 28, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your feedback, James. We regret to hear about the issue with our service advisor regarding the PIN number. We strive for accuracy and appreciate you bringing this to our attention. If there's anything else we can assist you with, please don't hesitate to reach out to us at Dick's Chrysler Jeep Dodge of Wilsonville. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

Helpful
May 20, 2024

Quick and professional service It’s always a pleasure to have service completed at your location More

by SelbyDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
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May 22, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for the positive feedback! I'm thrilled to hear that you had a great experience with our quick and professional service at Dick's Chrysler Jeep Dodge of Wilsonville. I appreciate your kind words and look forward to seeing you again for your future service needs. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

Helpful
May 18, 2024

Muy amables y en particular LEO es muy amable y te califican muy rápido la verdad los recomiendo el 100% More

by Jorgeramos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skylar Hibsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Gaona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natalia Gaona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tarek Eldeeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Dick’s CJDR of Wilsonville responded

¡Gracias por tu amable reseña! Nos alegra saber que tu experiencia con Leo y nuestro equipo fue excelente. Estamos aquí para brindarte un servicio rápido y de calidad. ¡Esperamos verte de nuevo en Dick's Chrysler Jeep Dodge of Wilsonville en el futuro! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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