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Empire Cadillac of Long Island City

Woodside, NY

Overview
Employees
Reviews
Vehicles
4.9
319 Reviews
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56-15 Northern Boulevard

Woodside, NY

11377

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Showing 319 reviews

June 01, 2024

Very professional, courtesy & helpful The waiting area is so inviting and cozy Great job with the renovation More

by LAURYNGIRL11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Mangro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhamar Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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June 01, 2024

It was a great experience and the is that service didn’t take too long More

by ECS11105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathhuska questel
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June 01, 2024

The car was washed and cleaned and The service representative was very courteous and knowledgeable More

by SNAKEMAN131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Mangro
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2024

Kathy did an excellent job providing me with the services I needed. Her professionalism showed as she took time to answer several questions which help me make an informed decision about the services I needed More

by OZELLAPROPSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy
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May 28, 2024 -

Empire Cadillac of Long Island City responded

Thank you for sharing your positive experience with us! We are happy to hear that Kathy took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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May 24, 2024

Sally is the best, The service was fast and excellent, The waiting room was first class😀 More

by joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Empire Cadillac of Long Island City responded

Joe, thank you for leaving Sally this positive review! Offering quality and efficient service is so important to us, and we are glad that Sally provided you with nothing less. We hope to see you again the next time you are in need of automotive service!

Helpful
May 23, 2024

I came in they took care of my car and I’m satisfied, great service!!! Thank you More

by SMCKENZIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Mangro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Empire Cadillac of Long Island City responded

Thank you for your positive review! Your safety and satisfaction are our utmost priorities, and we are glad that our team took great care of you and your automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
May 23, 2024

Very easy to lease the beautiful Lyriq. Edina was extremely pleasant and knowledgeable. She went out of her way to explain everything about the car. Also, the showroom was very clean! Will More

by rit102
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edina Music
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Empire Cadillac of Long Island City responded

Congratulations on your new Lyriq! We are so glad that Edina provided you with thorough and efficient service. It is an honor to have earned your kind recommendation. We thank you for your positive review and we wish you the safest of travels until we meet again!

Helpful
May 20, 2024

Thank you Jesus Rosa excellent attention very professional , patient, you advised us very well. I love my pretty Cadillac Car More

by SPIRINTEL490
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sully Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sully
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May 20, 2024 -

Empire Cadillac of Long Island City responded

Thank you for your wonderful review! Jesus will be delighted to hear of your kind word and to know that you deeply valued his assistance. We wish you the safest of travels in your Cadillac- on behalf of the entire team!

Helpful
May 19, 2024

I took a chance of giving Empire a second chance, I feel very satisfied with all the changes. There is no comparison with my prior visit. I'm definitely coming back. More

by emoratalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhamar Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Empire Cadillac of Long Island City responded

Thank you for your 5-star review! We are honored to have had the opportunity to work with you, and we are glad that our team provided you with top-notch service. Our guests' safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
May 18, 2024

Love u guys u always take care of me when it comes to my car More

by Velecelar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Mangro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhamar Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Empire Cadillac of Long Island City responded

Thank you for your wonderful review! We are so glad that our team consistently takes great care of you and your automotive needs. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

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