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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,404 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,404 reviews

June 01, 2024

The service was as promised. Deion kept us well informed of the status of the service. More

by Ines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Ines, for choosing Five Star Subaru for the care of your car. Reach Deion and our techs any time at 817-438-1700. We want to make certain you fully enjoy your car. Take care, Jakob Ritter, Service Director

May 31, 2024

Shannon was great. She listened to what I wanted in a car and then made it happened. I bought a car from her from start to finish in two hours. More

by M.J.WALK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Five Star Subaru of Grapevine responded

M.J., Congratulations on your new vehicle from Five Star Subaru. Shannon is a great source of knowledge. Don't hesitate to stop by or call 817-438-1700 should you have technical or care questions. Complete customer satisfaction is our goal. Thank you for your business and feedback. Sincerely, David Cheney, General Sales Manager

May 31, 2024

Everyone was super helpful from the time I got there and all the way through the buying process. More

by Andy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Five Star Subaru of Grapevine responded

Andy, We appreciate you at Five Star Subaru. When you have questions about your new car, give us a call at 817-438-1700. We want to make this your best driving experience. Congratulations on your purchase and please stay in touch. Best regards, David Cheney, General Sales Manager

May 30, 2024

Top notch service department. I only had recall work done here so I can't attest to their prices, but the experience was great. Didn't feel like they were trying to sell me on eve More

by erica_c_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Five Star Subaru of Grapevine responded

Erica, We appreciate helping with your vehicle recall at Five Star Subaru. When Matthew or I can share our Subaru knowledge, please call 817-438-1700. We are here to help in any way we can. Enjoy your ride! Best regards, Jakob Ritter, Service Director

May 29, 2024

I had a great experience today for my oil change and 18,000 mile checkup. I really liked the express checkout in the drive up area. The service was fast and my windshield wipers were replaced with my wa More

by Ponddale84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson Palmer
May 30, 2024 -

Five Star Subaru of Grapevine responded

Ponddale84, Thank you for choosing Five Star Subaru for the maintenance of your car. Jayson and our techs remain available at 817-438-1700 for care questions any time. Don't hesitate to stop by or call when you need our advice. Safe and fun travels! Take care, Jakob Ritter, Service Director

May 28, 2024

Everything went well as scheduled. They were very nice and helpful, it was very much appreciated. More

by KWang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Five Star Subaru of Grapevine responded

Thank you, KWang, for choosing Five Star Subaru for the care of your car. Deion and our service remain available at 817-438-1700. Let us know when you need our automotive advice. Enjoy your ride! Best regards, Jakob Ritter, Service Director

May 27, 2024

5 stars - everyone we interacted with. Especially Jaylen Johnson, and the finance guy were, 👍 great More

by BRUCE.LIGHT76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Five Star Subaru of Grapevine responded

Bruce, Thank you for taking the time to rate your Five Star Subaru shopping visit. Customer experience is a priority and we want to hear from you at 817-438-1700. We look forward to working with you again. Best regards, David Cheney, General Sales Manager

May 26, 2024

Subaru of Grapevine is really the best. Friendly service and kind people make the experience wonderful. More

by rodriguez.lynn.f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dyson Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damon English
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin English
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Earnest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Lanphouthacoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Five Star Subaru of Grapevine responded

Lynn, Thank you so much for recognizing the many Five Star Subaru staff! We are grateful to call you our customer and friend. When you need our advice, please call 817-438-1700. We look forward to sharing our knowledge. Best regards, Jakob Ritter, Service Director

May 26, 2024

I have had very good experiences with Five Star Subaru. I set up an appointment with a loaner car which they will provide. They are efficient and the work is done right. Lauren did a great job of keepi More

by james.c.kesler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024 -

Five Star Subaru of Grapevine responded

James, Thank you for taking the time to rate your visit at the Five Star Subaru service center. Whenever you need our advice, please reach Lauren and our techs at 817-438-1700. We are always happy to share our knowledge. Safe travels, Jakob Ritter, Service Director

May 26, 2024

Everyone was very nice and helpful. The sell did not take very long and Darrel went out of his way to take care of me More

by MYLAPLENERT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, MYLAPLENERT, on your new car from Five Star Subaru. Darryl and our staff remain available at 817-348-1700 for all of your vehicle questions. Stop by or give us a call to revisit the features on your Subaru. Thank you for your business and review. Take care, David Cheney, General Sales Manager

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