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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
341 Reviews
Call Dealership (877) 315-7172

3400 Soncy Rd.

Amarillo, TX

79119

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By Type

Showing 341 reviews

June 15, 2024

They were able to get me in quickly to solve my problem and were able to tell me a fair estimation of my cost. They were right on target. I appreciated their personal service. More

by Marvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chastain
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Helpful
June 15, 2024

Victor the service writer did a great job of getting me in and was extremely helpful. More

by livgang1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Jun 16, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. We hope you have a great day!

Helpful
June 15, 2024

Gene Messer is awesome! Their staff is helpful and very attentive. They kept me updated throughout the entire process. I take my car to them for everything! More

by sandiesgirls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Celaya
Report | Print
Jun 16, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 14, 2024

Great job! The whole team! Friendly personnel that have a great attitude! Always dependable services! Buy American! More

by jeffadams07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jun 15, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
June 13, 2024

These guys went above and beyond and out of their way to make things right with me when the initial estimate was not right. I would like to make special mention of my representative, Tim Roach. Tim was awes More

by kevin.ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Roach
Report | Print
Jun 14, 2024 -

Gene Messer Ford of Amarillo responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Ford Amarillo! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 12, 2024

Service dept. did a great job! Very prompt and courteous! Victor was a great help! More

by angieh.west
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Jun 13, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
June 11, 2024

The salesman was very informative and friendly. He kept me updated on how things were progression via text message and phone calls. Everything went very smoothly. More

by Rogerbrowning1204
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Allen
Report | Print
Jun 13, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gene Messer Ford Amarillo. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
June 11, 2024

Could not be more happy with my purchase. Spotless and clean as a whistle. Drove live like a thoroughbred all the way home to Austin. Many positive features on it I was not aware of but I'm l More

by Berry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Rimel sales agent and Jeff in finance
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Helpful
June 10, 2024

These gentlemen are always polite and helpful. Tim Roach was especially helpful with an issue with my Pass Points and gave me all the info I needed to solve a issue. Thank You....Ya'll are great More

by PamelaApple60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Roach
Report | Print
Jun 13, 2024 -

Gene Messer Ford of Amarillo responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Ford Amarillo! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
June 09, 2024

Good service knowledgeable sales personnel. Clean offices and friendly welcoming stuff Fast and friendly accounting service More

by luisn5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi
Report | Print
Jun 10, 2024 -

Gene Messer Ford of Amarillo responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
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