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Germain Nissan of Columbus

Columbus, OH

Overview
Reviews
4.6
421 Reviews
Call Dealership (614) 418-4500
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4300 Morse Rd.

Columbus, OH

43230

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Showing 421 reviews

September 20, 2024

I have had an excellent experience with Germain Nissan. Raymond in their service department made sure an issue I was having with my car was fixed in a short amount of time and saved me some money, as well More

by kshannon101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Montanez, Michael Banton
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Sep 20, 2024 -

Germain Nissan of Columbus responded

We're delighted to hear that Raymond and our Germain Nissan service team provided you with excellent care. Thanks for sharing your experience!

September 11, 2024

Was really amazed that it took a so much less time than what they said. Very satisfied with my service More

by Mrguss1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Banton
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Sep 12, 2024 -

Germain Nissan of Columbus responded

We're delighted to hear that your service at Germain Nissan was quicker than expected and left you very satisfied. Thanks for sharing!

August 26, 2024

Had Maxima serviced for a chronic tire pressure sensor, this was the 6th visit for same issue. 48 hours after leaving service department, the issue returned! More

by rphjojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Armentrout
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Aug 27, 2024 -

Germain Nissan of Columbus responded

We apologize for the ongoing issue with your tire pressure sensor. It's frustrating to hear that this problem has persisted despite multiple visits. Please reach out so we can address these concerns more effectively and find a lasting solution for you. Thank you, Chelsea Loar - Service Manager - 614-383-4321

August 22, 2024

The service attitude here is particularly good, and the car maintenance speed is also very fast. I will come here to maintain my car again next time! More

by Lin
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
PAUL, Michael Banton, LaDonshay Jackson
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Aug 22, 2024 -

Germain Nissan of Columbus responded

Lin, we're delighted to hear you had a great experience with our service team at Germain Nissan! We look forward to seeing you again for your next maintenance visit.

August 15, 2024

The people are very concerned about their customers satisfaction. They are friendly and helpful and easy to talk to More

by rumboldwilliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg west
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Aug 16, 2024 -

Germain Nissan of Columbus responded

William, we're delighted to hear that our team at Germain Nissan made your experience enjoyable and satisfying. Thanks for the kind words!

August 13, 2024

Greg was friendly and efficient when I arrived, and followed through on what I wanted done to my car. The work was done quickly and easily. More

by lynnrmauch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg/Service
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Aug 13, 2024 -

Germain Nissan of Columbus responded

Lynnrmauch, we're glad to hear Greg provided friendly and efficient service at Germain Nissan. Thanks for sharing your experience!

August 12, 2024

Nice clean dealership Carl Brown great salesman and well experienced and very honest about the whole process finance was straight forward great place will be back in future to buy again I bought a 23 Nissa More

by Dhill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl brown , Michael Banton, LaDonshay Jackson
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Aug 12, 2024 -

Dhill responded

Great dealership great sales people clean friendly place

Aug 12, 2024 -

Germain Nissan of Columbus responded

We're delighted to hear that Carl and the Germain Nissan team provided you with a straightforward and honest experience. Enjoy your new 2023 Nissan Frontier!

June 05, 2024

I was extremely pleased with the service they provided. Very informative,And kept me updated on the progress being achieved. More

by larrydannals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Jun 05, 2024 -

Germain Nissan of Columbus responded

Larry, we're delighted to hear you were pleased with the service at Germain Nissan. Thanks for sharing your experience!

June 01, 2024

It took over three hours to get a new battery. I was given one price over the phone and two different prices when I got there! More

by jwalton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Banton
Report | Print
Jun 03, 2024 -

Germain Nissan of Columbus responded

We strive to provide clear communication and efficient service, so I apologize for the long wait and confusion regarding the price of the battery. If you'd like to discuss these or any other concerns, please reach out so I can ensure they are properly addressed. Thank you, Chelsea Loar - Service Manager - 614-383-4321

May 21, 2024

Bianca wad nice and very courteous. She explained everything in full detail. My wait time was as promised. Thanks! More

by Talaan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
Report | Print
May 21, 2024 -

Germain Nissan of Columbus responded

We're glad to know that Bianca was able to provide you with a detailed and timely service at Germain Nissan. Thanks for the positive feedback!

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