Back

Giles Subaru Volvo

Lafayette, LA

not yet
rated
9 Reviews

6141 Johnston St

Lafayette, LA

70503

Directions

By Type

Showing 9 reviews

June 01, 2024

I had to have warranty work done on my car. Giles left my car filthy. Their mechanic did not use seat covers, and left grease.on my door. They had to change a part that included 4 wheel alignme More

by Allen Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Mgr and employee named Rita
December 15, 2023

Mike and Troy sold my wife and I a Beautiful Truck and provided us the best deal possible. What was more impressive was service after the sale. Obviously they believe customer relationships through servic More

by Dalethomas0421
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael and Troy
August 27, 2021

I would give a zero if possible. My wife recently ordered a vehicle through Subaru and it was delivered to Giles Subaru in Lafayette, Louisiana. However, the dealership literally had her in tears. More

by jpurdy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler
February 05, 2019

Negative turned Positive! After a pretty negative experience at this dealership, the President called me himself and was unbelievably patient, honestly listened, and was genera More

by shivelym
Recommend Dealer
Yes
Employees Worked With
Ryan LeBlanc
August 31, 2018

Looking fo something It took three months of looking around at different dealers but we came back to Subaru. I think for the best value in a car put your money in a Subaru More

by Jr321
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
January 21, 2018

Used the old bait and switch I was taking my future daughter-in-law to look at a used Subaru she saw online on Saturday. We were coming from New Orleans to Lafayette. About 20-30 More

by Poppa Bare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lucius
January 16, 2018

Not trustworthy. I tried to put a 10k deposit on the vehicle that I wanted, and that I had a loan for but Adam didn't want to accept it. They said they wouldn't hold More

by McCann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Miller, Adam Montgomery
February 28, 2017

I had a good experience. I have use Giles service twice, and each time I have had a good experience. The man at the counter has always treated me well and been very profession More

by subarumatty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember.
August 13, 2016

Awful Experience 3 Times My experience with Giles Subaru started in 2014. I was looking for a new car and really wanted a Subaru. They only wanted to give me $500 to trade in More

by Subaruatheart09
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dwight