Grubbs Volvo Cars
Grapevine, TX
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Great sales experience. Worked with Daniel Anderson who made the total purchase a pleasure. Daniel was unhurried, extremely helpful and informative. This was my second purch Worked with Daniel Anderson who made the total purchase a pleasure. Daniel was unhurried, extremely helpful and informative. This was my second purchase with Grubbs Volvo. Would definitely recommend to anyone looking to purchase a new Volvo. More
Absolutely the most unethical practices I've ever experienced. I live out of town, was in negotiation with the sales team, specifically Mo and Jacob for a used Volvo. They first lied to me about the experienced. I live out of town, was in negotiation with the sales team, specifically Mo and Jacob for a used Volvo. They first lied to me about the history of the vehicle stating it was located in Texas by all previous owners. Then I learned it had been registered in both Colorado and Wyoming. After that I STILL submitted a credit app to secure financing. I was told by the salesman that ethically they were committed to selling it to me even though there was other interest since I'd submitted a credit app.THEY DID A HARD CREDIT PULL, (BTW I have excellent credit and qualify for financing), then sold it to the other customer. They told me he had cash and an appointment, although I was already in the process of purchasing it. Now I'm left to look for a new vehicle with a ding to my credit. Also, one more thing to point out. They have almost 2K in hidden fees. More
After my 2015 Ford Edge was totaled, I started the tedious process of shopping for a replacement. Grubbs Volvo came through with a great used vehicle, fair price, and very professional salesperson- A tedious process of shopping for a replacement. Grubbs Volvo came through with a great used vehicle, fair price, and very professional salesperson- Aamir. They were easy to work with as I moved quickly to get my car replaced. Thank you, Grubbs and especially Aamir, for making a joyless exercise a bit less painful. More
Reached out to Grubbs after frustrating experience with other Volvo dealerships in the DFW area shopping for a gently pre-owned vehicle. Set my budget expectations early and the sales people helped me find other Volvo dealerships in the DFW area shopping for a gently pre-owned vehicle. Set my budget expectations early and the sales people helped me find a vehicle within 3 days. My sales associate was very flexible with me while I secured financing and located title for my trade in. The Business Manager will pull the typical sales moves on you, but if you're resolute in your budget and know how you want to pay, they are very helpful. Overall great experience. More
This was my best experience ever on a dealership, my last one was so traumatizing that I thought I’d never step on a dealership again. Mo Hasan just made me feel so good all along and provided amazing custom one was so traumatizing that I thought I’d never step on a dealership again. Mo Hasan just made me feel so good all along and provided amazing customer service and expertise. When he handed me off to Rance I thought the experience could take a turn but not, Rance was spectacular, offered me everything without any pressure and made sure I understood everything he was offering. Y’all have an amazing team over there, keep up with the good work and great ethics. More