Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jacksonville Kia
Jacksonville, NC
395 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 395 reviews
June 01, 2024
Didn't have part when I made the appointment well ahead of time. They should've ordered the part when I made the appointment. Then when we dropped the car off at the appointment, we got a call an hour lat of time. They should've ordered the part when I made the appointment. Then when we dropped the car off at the appointment, we got a call an hour later stating they didn't have the part. Unsat. More
by Emm
Verified CustomerEmployees Worked With
Forgot HIS name
Helpful June 01, 2024
These gentlemen do a thorough job in a timely manner and I have always been satisfied with their service. I have always been satisfied with their service. More
by CREESMADRID
Employees Worked With
May 30, 2024
Answered all our questions and helped find the best car for us. The salesman (Kirk Ray) was very friendly. for us. The salesman (Kirk Ray) was very friendly. More
by MARTINCULP
May 30, 2024
I called Jasmine Wednesday morning and spoke of the horrible experience I had with another dealership. She said she would take care of me. I drove just over an hour to see her and she was amazing! Left horrible experience I had with another dealership. She said she would take care of me. I drove just over an hour to see her and she was amazing! Left there with a new car that I love! Best experience ever buying a new car!! She gets 10 ***********!! More
by Leeann
Employees Worked With
Finance guy… sorry I forgot his name but he was amazing also!
May 30, 2024
Very polite and willing to assist you. Is willing to give you advice on whatever you made need to fix on your car. I really appreciate all the customer service. Is willing to give you advice on whatever you made need to fix on your car. I really appreciate all the customer service. More
by TWINS22
Employees Worked With
May 29, 2024
Kia is always very quick to respond to any questions or concerns I have. My car is always taken in and completed in a timely manor. Everyone I’ve dealt with has always been very kind and informative. concerns I have. My car is always taken in and completed in a timely manor. Everyone I’ve dealt with has always been very kind and informative. More
by Tarawhite444
Employees Worked With
May 29, 2024
Very professional and efficient. I’ve never been there more than an hour (recall, oil change, wheel rotation, etc). I love taking my car to Jacksonville Kia. I’ve never been there more than an hour (recall, oil change, wheel rotation, etc). I love taking my car to Jacksonville Kia. More
by JUDY.MATRINEZ55
Employees Worked With
May 29, 2024
The service center was pretty awesome when I called in at the front desk or the receptionist she didn't have no idea and gave me the wrong information I kind of didn't like that the front desk or the receptionist she didn't have no idea and gave me the wrong information I kind of didn't like that More
by M.T.TURNER1977
Employees Worked With
