Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Jim Falk Motors of Maui

Kahului, HI

Overview
Employees
Reviews
Vehicles
4.2
838 Reviews
Friendly, local, low pressure car buying experience at Maui's largest automotive group. Shop all the brands in one stop - Nissan, Chevrolet, Hyundai, Buick, Cadillac, GMC.
Contact Dealership
View Awards

260 Hana Hwy

Kahului, HI

96732

Directions

By Type

Showing 838 reviews

June 01, 2024

Rick n service Dept is key to good ratings here. Service personnel are also dedicated More

by hulax727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
May 31, 2024

Rick in Jim Falk Hyundai Service was excellent to deal with. Very cordial and thorough. More

by RON@PUKALANIGOLF.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
May 30, 2024

Awesome experience with Rick and service workers. Highly recommend coming here for your service needs! More

by andrewlong9992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kealoha-Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
May 29, 2024

Rick is always awesome! I have owned many vehicles purchased through Jim Falk, servicing at Ford, Chrysler, and the GMC dealerships. Ford was terrible, Chrysler is certainly More

by ROBBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2024 -

Jim Falk Motors of Maui responded

Thank you, Rick, for your positive review! We appreciate your loyalty and trust in Jim Falk Motors Of Maui. We are delighted to hear about your great experiences with our GMC service and dealership. We look forward to helping you with all your automotive needs in the future. Sincerely, The Jim Falk Motors Of Maui Team

Helpful
May 29, 2024

Ryan is top notch. He has always taken good care of us and does everything in his power to make sure we are happy. More

by SBONDY_97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2024 -

Jim Falk Motors of Maui responded

Thank you, Ryan, for your kind words and for acknowledging the excellent service you received at Jim Falk Motors Of Maui. We're thrilled to hear that you had a great experience and felt well taken care of. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, The Jim Falk Motors Of Maui Team

Helpful
May 28, 2024

Very friendly, worked hard to get my neice a deal. Car delivered clean and gassed, Loads to inventory used and new to choose from. More

by alanepodoll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Stehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Jim Falk Motors of Maui responded

Thank you for sharing your positive experience with us! We are thrilled to hear that we could help your niece find a great deal on her car. It was a pleasure working with you, and we're glad the car was delivered clean and fueled up. We have a wide selection of both new and used vehicles, so we're happy to hear you had a lot to choose from. We appreciate your feedback and look forward to assisting you and your family again in the future at Jim Falk Motors Of Maui! Sincerely, The Jim Falk Motors Of Maui Team

Helpful
May 27, 2024

Ryan makes all the difference when taking my car in for service. The compassion and empathy he shows for my aging car allows me to keep it on the road a little longer, greatly appreciated. Mahalo Ryan! 🤙 More

by VCCHUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Jim Falk Motors of Maui responded

Thank you for sharing your experience. We are delighted to hear that Ryan provided exceptional service during your visit. We value your feedback and your loyalty to Jim Falk Motors Of Maui. We look forward to assisting you in the future and keeping your car running smoothly. Sincerely, The Jim Falk Motors Of Maui Team

Helpful
May 26, 2024

Natalie was very helpful. Booking appointment was easy through the car and I really appreciate the shuttle service More

by felicemaui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Darisay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Jim Falk Motors of Maui responded

Thank you for your kind words and 5-star rating! We are delighted to hear that your experience with us, especially with the booking appointment and shuttle service, was convenient and seamless. We appreciate your feedback and look forward to assisting you again in the future. Drive safely! Sincerely, The Jim Falk Motors Of Maui Team

Helpful
May 25, 2024

After installing recall and replacing the starter (2015 Traverse), the car was returned to me with the engine light on. I informed staff, they reset it and told me NOx sensor, no problem to drive car, I d More

by allanpsaadus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rose
Report | Print
May 28, 2024 -

Jim Falk Motors of Maui responded

Thank you for sharing your experience, Allan. We are truly disappointed to hear about the issues you faced with your Traverse after the recall service and starter replacement. We understand the inconvenience you've been through, and we value your feedback. Rest assured, we hold ourselves to a high standard and we want to work towards a resolution together. We will share your feedback with our team and be in contact with you shortly. Sincerely, The Jim Falk Motors Of Maui Team

Helpful
May 25, 2024

Great sales experience. Mayson was great. Andrew in finance was quick and efficient Dealership was clean and well inventoried More

by dragon4pj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maysen Tadena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew in finance
Report | Print
May 29, 2024 -

Jim Falk Motors of Maui responded

Thank you for the fantastic review! We're thrilled to hear that Mayson and Andrew provided excellent service during your visit to Jim Falk Motors Of Maui. We take pride in our clean dealership and well-stocked inventory. Please come back and see us again for your future automotive needs! Sincerely, The Jim Falk Motors Of Maui Team

Helpful
1
2
...
84