Larry H. Miller Chrysler Jeep Dodge Ram Boise

Lindsay was great as usual. Explained everything and kept me informed. Explained that I needed a future appointment and why. Explained everything and kept me informed. Explained that I needed a future appointment and why. More

Michael did an excellent job handling the service of my grand Cherokee. Always great service. grand Cherokee. Always great service. More

Professional and complete service in a reasonably timely service execution with a competitive cost of service for a dealer. service execution with a competitive cost of service for a dealer. More

I recently bought a certified pre-owned 2019 Ram 1500, and I noticed that it came with three tires of the same make and model, while the fourth tire was a different make and model. I understand that used and I noticed that it came with three tires of the same make and model, while the fourth tire was a different make and model. I understand that used vehicles may not have brand-new tires, but at least two of the four tires should match. After researching online, I found that having different matched tires is not recommended. As a reputable service provider, the dealership will resolve this issue to my satisfaction. However, I was disappointed that they were only willing to rotate one different tire to the back. I even found on the Discount Tire website confirming that mixing different tires is not recommended. I usually take such information with a grain of salt, but when I found the same advice on multiple websites, I assumed it is an industry standard. Unfortunately, based on this experience with Larry H. Miller, I will not make any further purchases from or recommend the dealership. I only purchased a certified pre-owned vehicle, but different types of tires warrant looking into their inventory and finding two acceptable used tires to place on the car before selling it. Taken from the Discount Tire website: https://www.discounttire.com/learn/mixing-tires#:~:text=If%20you%20can't%20find,weather%20or%20emergency%20driving%20conditions. "Many factors affect the way a tire wears, which means that one or more of your tires may need replacement before the others. That said, replacing all four tires may still be the better choice, even if the other tires still have usable tread. Why? Because replacing all four tires provides you with a wider variety of choices when replacing them, and it’s the best way to ensure your ride retains consistent handling and performance. For your vehicle to perform at its best, your tires should all be of the same size, load carrying capacity, speed rating, construction and tread pattern. The one and only exception to this rule is vehicles that rock a staggered fitment, which have different tire sizes on the front and back axles. But because tires don’t always wear at the same rate, you may find yourself mixing new and old tires. When replacing less than four tires, it’s ideal to replace them using the exact same tire make and model. If the exact same tires are not available, be sure to replace them with tires that have the same load carrying capacity, speed rating, construction and size. If you can’t find a tire that’s an exact match, make sure to use it temporarily, as you would with your spare tire. A tire with a different size, load carrying capacity, speed rating or tread pattern can lead to poor handling and be unsafe in severe weather or emergency driving conditions." More