Lexus of Omaha
Omaha, NE
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 PM - 5:30 PM
Friday 7:00 PM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 PM - 5:30 PM
Friday 7:00 PM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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The personnel at Lexus of Omaha that I interacted with take professionalism to a whole new level. I’ve bought many vehicles over the years and Lexus of Omaha has surpassed every experience I’ve had. Thei take professionalism to a whole new level. I’ve bought many vehicles over the years and Lexus of Omaha has surpassed every experience I’ve had. Their word is their bond. There were no surprises or last minute tack-ons. What we agreed on is exactly what was delivered. I highly recommend this dealership for first stop if searching to buy a car. I’m not exactly a “spring chick” and when the car was delivered, everything and electronics was patiently explained so I could easily understand. Every question was answered patiently and respectfully. This made me confident when driving it for the first time. In the past I’ve waited thirty or more days before I got the paperwork to get my car licensed. The last vehicle I had to call and ask for the documents because the temporary dealer license was expiring. But there is no angst with Lexus of Omaha— my paperwork is done less than 10 days! The best customer service ever! More
It was a real straight forward process and stress free. I feel that we got a good deal without having to negotiate any thing. I feel that we got a good deal without having to negotiate any thing. More
State of the art dealership with honest, caring, experienced and professional staff. I’ve been doing business with them for almost 25 years. Lexus of Omaha is the only place I trust to get my car experienced and professional staff. I’ve been doing business with them for almost 25 years. Lexus of Omaha is the only place I trust to get my car serviced. More
No one took me serious when I had an additional issue. The last three times I went and got gas, I could not push the brake down so I could start the car by pushing the starter button. I kept trying and The last three times I went and got gas, I could not push the brake down so I could start the car by pushing the starter button. I kept trying and trying, I put the key right next to start button thinking it had to do with the key not being close enough. The answer was we can just watch it. That is not a solution. I do not want to get stranded anyplace, day or night. Did they look at all solutions, like a low battery, the purge valve, clogged fuel filter, defective fuel pump, the alternator, or spark plugs. None of them were mentioned. More
Been a customer for about 6 or 7 years. Bought my latest RX there. Lately it seems like service is not what I been used to seeing. Even simple wash job is not what it used to be. They no l Bought my latest RX there. Lately it seems like service is not what I been used to seeing. Even simple wash job is not what it used to be. They no longer clean the inside of car, except for vacuuming the floor. Used to clean dash, console, etc. etc. There a few days ago, ...the wheels and body were not clean, missed areas. But, they are friendly, and courteous. Definitely a step above most dealers overall. Love the quality of a Lexus. Next car purchase will be another Lexus. More
Absolutely fantastic transaction! !!!! Rian and Alex made the deal go without hardly an effort. Would buy from them again and again! !!!! Rian and Alex made the deal go without hardly an effort. Would buy from them again and again! More