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Liberty GMC

Peoria, AZ

4.7
1,086 Reviews
We are conveniently located in Peoria on West Bell Road, just west of the Agua Fria Freeway and the Arrowhead Towne Center. This, along with convenient hours, make us a great choice when looking for a new or used car dealer in the Surprise, Glendale, Scottsdale or Phoenix, AZ areas.
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8660 W Bell Rd

Peoria, AZ

85382

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Showing 1,086 reviews

May 31, 2024

We bought many, many cars over the years including 2 cars from this dealership in the past. But this week we had the worst experience ever. The games this dealership played was just awful. I suggest you try More

by jjsnowy
Recommend Dealer
No
Employees Worked With
Omer
May 27, 2024

Staff did everything they could for us. They made sure we had everything we needed even after the deal was done. More

by Lizzie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb and Dan
May 30, 2024 -

Liberty GMC responded

Thank you for your kind words, Lizzie! We are delighted to hear about your positive experience with Liberty GMC. Our team is dedicated to providing exceptional service and ensuring all your needs are met. We look forward to welcoming you back in the future. Best, Chris Scott, General Manager

May 04, 2024

Mario helped us with our purchase. I highly recommend him. A straight shooter and very patient with us. Thank you again Mario. We will be back! Jim R. More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario
May 07, 2024 -

Liberty GMC responded

We really appreciate the kind recommendation, Jim. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Best, Chris Scott, General Manager

April 26, 2024

Best place to purchase a new or used GMC. This is our 4th purchase from Liberty GMC and we have never been disappointed. The service department is great and always friendly. Liberty GMC is ou More

by Faith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Liberty GMC responded

Faith, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Liberty GMC. Please feel free to contact us if you have any questions on your new used GMC. Best, Chris Scott, General Manager

April 10, 2024

Mario was very helpful and knowledgeable about the Tahoe and its workings. I give him an A+++. More

by rexwilde
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hobby Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario
Apr 12, 2024 -

Liberty GMC responded

We appreciate you for letting others know about your experience working with Mario! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Chris Scott, General Manager

March 23, 2024

I have always had a great experience. This is my 2nd car with GMC. And I would deal with againe. More

by kpeanutd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marie Fakas
Mar 26, 2024 -

Liberty GMC responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Chris Scott, General Manager

March 07, 2024

terrible. I drove 3.2 hours to close the deal on a new Sierra that we had agreed to over the phone. The deal was in writing and signed by both parties and I pa More

by garymck65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh Lapadura
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Liberty GMC responded

Thank you for your feedback, Gary. Here at Liberty GMC, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Best, Chris Scott, General Manager

Mar 11, 2024 -

garymck65 responded

Thanks for responding. I think I gave the wrong name for the salesman. His name was Bryce and he seems like a nice kid but he screwed up royally on this. I don't want to see Bryce lose his job. Between the higher interest rate and no rebate (which both were promised in writing) the deal ended up costing me around $8000 more than I expected. I think I got one free service at your Service Dept. but I have nothing in writing that proves that and to drive 400 miles round trip for service probably won't happen. Could you consider arranging 2 free services at the local GMC dealer here in Show Low?

March 06, 2024

I had a great experience when buying my vehicle. First time I took it to get serviced was pretty good. Last two times were not so good. Sent my wife to drop and pickup vehicle. She wasn't offered a More

by jclark1904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos 4 stars
Mar 08, 2024 -

Liberty GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Sam Ganczaruk, Service Director

February 14, 2024

Mario was not only Patient straight forward honest understanding determined and helpful! He got me what I wanted and a better deal than I expected. Well worth the 8 hours. More

by jaylee2907
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Gomez
January 25, 2024

I've been coming to liberty for years now had a great service advisor (Bill Large)but he apparently moved onto better things, well apparently he took liberty's customer service with him cause service suc More

by tjwallberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Large, Doug Robinson
1
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