Back

Lithia Chrysler Jeep of Reno

Reno, NV

4.7
1,941 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
Contact Dealership

1050 East Plumb Ln #100

Reno, NV

89502

Directions

By Type

Showing 1,941 reviews

June 01, 2024

Bob and Ben took a bad situation and made things right I’m extremely satisfied how quickly my issue was resolved. I have been going there for over 6 years since my jeep was new and always treated well. More

by badazzz65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben
June 01, 2024

Service writers in the past have been horrible with communication. Bob was the first pleasant service experience I’ve had there. More

by etahnwolfe38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Normally great service. This time was not. Someone on the phone gave me wrong instructions More

by MEGHANNTHIBODEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know is name. He barely looked up from his desk
June 01, 2024

Bob was very knowledgeable and kept me informed along the way. Shop was clean and well organized. More

by tsmith.shc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

The service dept fixed the wrong part on my jeep. The problem still exists and I don’t have time to bring it back in. More

by Chrisasalerno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Hands down the best dealership. This is the 2nd vehicle I’ve purchased from them and both experiences were top notch. Highly recommended dealership!!! More

by Bruce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Fast efficient done right the first time! Tony took the time to personally follow up with us . More

by kelley7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback on the efficient and thorough work done at Lithia Chrysler robin cine Jeep of Reno. It's great to hear our team was attentive in their follow-up.

May 31, 2024

Great service from everyone from scheduling to parts to the mechanic. Did a great job lifting and installing a lot of aftermarket parts. Very satisfied. More

by Joanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corwin and Josh broth awesome
May 31, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback on the lift and installation services at Lithia Chrysler Jeep of Reno. We're glad to hear about your satisfaction with our team's work from scheduling through to mechanics. We value your business and look forward to assisting you again.

May 31, 2024

Quality service led by service advisor Bob Pearce. He gives me confidence in the service I received. More

by RHARDILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
May 31, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with the service team at Lithia Chrysler Jeep of Reno. It's great to hear that our team provided you with confident service. We appreciate your feedback and look forward to assisting you in the future.

May 31, 2024

Staff was incredibly helpful and friendly. Very easy to work with and made sure we had all of our questions answered before we left. More

by DUSTINLUTH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for highlighting the helpful and friendly nature of our team at Lithia Chrysler Jeep of Reno. We are pleased to know your questions were answered clearly. Wishing you all the best.

1
...