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Luther Brookdale Toyota

Brooklyn Center, MN

4.8
2,017 Reviews
Welcome to Brookdale Toyota! Located on the corner of 694 & Brooklyn Blvd. - You can't miss us! With over 37 years of serving customers in the Northern Suburbs, Brookdale Toyota is prepared to meet all of your automotive needs. Whether through our award winning Service Department or outstanding Sales Team, we are here, ready, and able to help. For appointments, call (763) 331-6700
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6700 Brooklyn Blvd

Brooklyn Center, MN

55429

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Showing 2,017 reviews

May 31, 2024

My experience was very good. The ppl I dealt with were the most helpful o all the places I went More

by clifgevans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdi Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tre' Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Please advise/remind customers that when service is completed, we will be notified by phone message. I sat in the waiting area for an extra hour before I realized my car was ready. While sitting ther More

by Rita_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Green
May 22, 2024

Tre Vega was my sales agent. I am a 100 percent disabled Air Force veteran and Tre helped me very much, and took his time to answer all questions. He made the process of buying m More

by jcr7106552
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Forsblade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tre' Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Keith and everyone I came in contact with provided excellent customer service, friendly and down to earth! Yuri did a great job explaining options of down payment and years in a very simple manner. I More

by curtis.niles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Kihle
5.0
This rating includes all reviews, with more weight given to recent reviews.
YURI GUMENIUC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Loseleben
May 11, 2024

Very easy to work with and well established reputation with the previous cars I have purchased thru them purchased. More

by zzjones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert "Bobby D" Dorfe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Malinskiy
May 01, 2024

Felt welcomed the minute we walked in the door. Appreciated that the sales staff were willing to work with us on pricing/budget to leave with a car that fit our needs. More

by Jlarson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert "Bobby D" Dorfe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhanell Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Luther Brookdale Toyota responded

Thanks for the positive review!

April 30, 2024

Nice facility that caters to customers having service issues. Staff are friendly, knowledgeable, and eager to please. Only downside is that it is very e pensive! More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Percy
May 08, 2024 -

Luther Brookdale Toyota responded

Thank you for the feedback! We will keep this in mind moving forward. Have a great rest of your week!

April 28, 2024

We had a great experience at Luther Brookdale Toyota! Keith provided excellent customer service and was very accommodating. He thoroughly walked us through every detail during the purchase process and he More

by MPWINGE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Kihle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Luther Brookdale Toyota responded

Thank you for the 5 star review! We are so happy you had such a positive experience!

April 26, 2024

This location is definitely a 5 star! ! Excellent service department, great customer service, friendly and helpful staff. More

by sdyas0938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DSplus Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Luther Brookdale Toyota responded

Thank you for the 5 star review!

April 20, 2024

Difficult to schedule service on the vehicle. Unwilling to negotiate or provide floor mats of any kind More

by morgan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tre' Vega
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Luther Brookdale Toyota responded

We are sorry to hear about your negative experience. We will be sure to keep this feedback in mind moving forward. Thank you for sharing!

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