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MINI of Annapolis

Annapolis, MD

Overview
Reviews
4.8
251 Reviews
Call Dealership (855) 997-0436

21 Old Mill Bottom Rd

Annapolis, MD

21401

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Showing 251 reviews

June 01, 2024

Buying a car is not my favorite experience, but the folks at Mini of Annapolis worked hard to make it as pleasant as possible. Shout out to Ayan Teel - he did a fantastic job. More

by Moudi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayan Teel
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Helpful
May 29, 2024

Go elsewhere. .:A bad operation. Got an outrageous service estimate after minimal inspection/testing without a proper or complete diagnosis. Quoted ~$300 labor to d More

by phbaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manzo
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May 30, 2024 -

MINI of Annapolis responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
May 23, 2024

After another dealer sold the car we wanted from under us, Mini of Annapolis came through with an even better deal and great customer service. So glad things worked out the way they did. More

by eb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Owens
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May 24, 2024 -

MINI of Annapolis responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
May 18, 2024

Brian did a great job of making sure my car was fixed quickly. The technician was also very friendly More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Membreno
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May 21, 2024 -

MINI of Annapolis responded

We're delighted to learn about your positive experience and the great assistance provided by Brian! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 08, 2024

We liked Ayal Teel right away. He was very friendly and helpful and treated me with the same respect as my husband. He also installed my plates for me when they came in. I highly r More

by Janice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayan Teel
Report | Print
May 11, 2024 -

MINI of Annapolis responded

It's fantastic to hear that you had such a positive experience with Ayal! His friendly and helpful attitude, along with the equal respect shown to both you and your husband, made a lasting impression. Thank you for recommending Ayal's service! Enjoy your new vehicle!

Helpful
May 04, 2024

Prompt, courteous service. I love my mini and they take good care of the maintenance needs. More

by laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
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May 08, 2024 -

MINI of Annapolis responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
April 26, 2024

I could not have been happier with my whole experience. From the communication between Christian and I to the final signing of the paperwork. It was quick, easy and it took place at a really nice establish More

by rachelventurini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Owens
Report | Print
Apr 30, 2024 -

MINI of Annapolis responded

Congratulations on your new vehicle! We're thrilled that Christian provided you with an easy and quick sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
April 22, 2024

The dealership was easy to locate, presentable on the inside. I was greeted by a sales person who was very professional and knowledgeable More

by gbonaparte
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayan Teel, Alexis Thompson
Report | Print
Apr 24, 2024 -

MINI of Annapolis responded

Congratulations on your new vehicle! We're thrilled to have delivered a professional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
April 20, 2024

Brian delivered excellent customer service. He kept me informed on the status of my vehicle. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian moreno
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Apr 23, 2024 -

MINI of Annapolis responded

It's fantastic to hear that you had a great experience and that Brian provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 18, 2024

Everyone at Mini of Annapolis is professional and helpful. The dealership is clean and comfortable if you wait for your car. The new video text sent explaining what the mechanic has done and the cond More

by Klkona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Report | Print
Apr 20, 2024 -

MINI of Annapolis responded

We're thrilled to hear about your positive experience at Mini of Annapolis! Our team strives to be professional and helpful to all our customers, and we're glad that you found our dealership clean and comfortable while waiting for your car. The new video text feature is indeed a great addition to our service department, and we're pleased that you appreciate it. We're here to ensure your continued satisfaction with our services!

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