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Matthews Kia of Greece

Rochester, NY

4.5
466 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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4321 W Ridge Rd

Rochester, NY

14626

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Showing 466 reviews

June 01, 2024

Everybody knew exactly what to do. They offered a ride home or if we wanted to wait we could do that too. They took our number and after the job was completed they contacted us by text More

by KBUCHHOLZ18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
May 30, 2024

The experience with Matthews Kia of Greece has always been a positive one. Excellent service and customer support from the moment you walk through their doors. Office and floor staff are very friendly an More

by Srivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Great service department and great customer service. They really listen to what you have to say More

by HALER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Matthews Kia of Greece responded

Hi HALER, Thank you for the 5 Star Review and your business!

May 24, 2024

Great service, however the appointment took an hour longer than I was told I was going to be there More

by kristenzablonski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN
May 28, 2024 -

Matthews Kia of Greece responded

Hi kristenzablonski, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

May 24, 2024

Service was great and the people were alsome very polite and was great with answers to my questions More

by angellugo1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Matthews Kia of Greece responded

Hi angellugo1215, Thank you for the 5 Star Review and your business!

May 23, 2024

Pleasant staff. Extremely long, ridiculous process to purchase a vehicle (6 hours!). And we had picked out the vehicle before arriving (and agreed on a lease price More

by JLEVINN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

So far I’m pleased with the service I’ve received. My vehicle is new and not requiring much service at this point More

by kandoo80
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Matthews Kia of Greece responded

Hi kandoo80, Thank you for the 5 Star Review and your business!

May 21, 2024

Car was broken into anf disabled. Their service dept. did a great job in getting my car back to me. More

by aquinas54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Hooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Mcauther
May 28, 2024 -

Matthews Kia of Greece responded

Hi aquinas54, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

May 21, 2024

I've all ways liked this service department. Friendly and service is done in a timely manner. More

by DWOOD80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Mcauther
May 28, 2024 -

Matthews Kia of Greece responded

Hi DWOOD80, Thank you for the 5 Star Review and your business!

May 18, 2024

Awesome service and great people. Matthews Kia with Ron Kyle and the team really provide a top notch customer experience! More

by johnclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kyle
May 20, 2024 -

Matthews Kia of Greece responded

Hi johnclay, Thank you for choosing Matthews Kia of Greece for your recent Service visit. We’re so glad to hear you had a great experience with Ron Kyle! Thank you for your business and the great review!

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