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Matthews Nissan

Vestal, NY

4.9
1,140 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019 & 2021!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,140 reviews

May 30, 2024

Had a great experience! Got right into garage, service person very friendly, and loved new waiting room. Didn't have to wait long before car was done. Bill was explained in More

by sapphiredragoness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Sprague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

The whole experience went smooth and everyone I dealt with was friendly, knowledgeable, and professional. More

by Michelle
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Sprague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davonte Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Matthews staff is always helpful and kind. We have 2 cars from Matthews and both dealerships has helpful staffs. More

by fkillian63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

I always bring my car here. I trust their skills and they are always helpful. More

by benjamingoodrich917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Matthews Nissan responded

Hi benjamingoodrich917, Thank you for the 5 Star Review and your business!

May 19, 2024

Very good to deal with knowing how to deal with customers and Luke business works More

by Carlbennett1950
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davonte Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Matthews Nissan responded

Hi Carlbennett1950, Thank you for the 5 Star Review and your business!

May 18, 2024

Great service, they were very fast in doing the oil change, staff was very polite & friendly. More

by gabrielabucero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Matthews Nissan responded

Hi gabrielabucero, Thank you for the 5 Star Review and your business!

May 18, 2024

Purchase was very easy. Knew what I wanted, price was vehicle was good. Great experience. More

by jkrise1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Padbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Sprague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Blunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Matthews Nissan responded

Hi jkrise1977, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

May 13, 2024

The service department is friendly and informative. I appreciate them taking the time to explain things and offer options. More

by dscordino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Matthews Nissan responded

Hi dscordino, Thank you for the 5 Star Review and your business!

May 13, 2024

Efficient and reasonably priced - - I don't like this 15 word minimum for my comments I almost declined to participate in survey but I like the service at nissan More

by NORMANKRAUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Matthews Nissan responded

Hi NORMANKRAUSE, Thank you for the 5 Star Review and your business!

May 02, 2024

Work was done right, and everyone was very helpful and friendly. Matt Tift was very pleasant and helpful. More

by franks013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Tift
May 02, 2024 -

Matthews Nissan responded

Hi, We’re so glad to hear you had a great experience with Matt Taft! Thank you for your business and the great review!

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