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McGovern Buick GMC of Westborough

Westborough, MA

4.6
72 Reviews

150 Turnpike Road

Westborough, MA

01581

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Showing 72 reviews

June 01, 2024

Took my car in for my 1st maintenance service. Angela was my service advisor that helped me and she was fantastic & very friendly and accommodating. I had a great customer service experience at M More

by VCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
May 30, 2024

Angela was awesome to work with Texas to keep me informed of progress and called when it was necessary. She really knew what she was talking about and backed it up great technicians More

by kmgbtg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Healy, Jennifer Martel
May 30, 2024 -

McGovern Buick GMC of Westborough responded

Thank you for the great feedback! We're glad to hear Angela and our team at McGovern Buick GMC kept you well-informed and provided excellent service. We appreciate your support!

May 26, 2024

Evan is the best! Kept me posted about the status of my car from start to finish. Had my car detailed as well as a service appointment. Everything is perfect! Thank yo More

by Erin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
May 26, 2024 -

Erin responded

This was my first visit to GMC Westboro and everything was perfect! Evan was my service rep at Audi in Shrewsbury for several years and he is always the best!

May 28, 2024 -

McGovern Buick GMC of Westborough responded

Erin, we are so glad to hear that your first visit to McGovern Buick GMC was fantastic. We will share your kind words with Evan. Thank you for joining the McGovern family!

May 25, 2024

re: Mcgovern GMC Service experience I had my car fail right on Rte 9 and coasted into your dealership - Serpentine belt snapped.. Asked for the service department to repair. . Evan called and verbally More

by ellwangert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ed, evan
May 27, 2024 -

McGovern Buick GMC of Westborough responded

Hi Thomas, thank you for leaving a review. We value our customers and strive for a top-level customer experience. It seems like we missed the bar here and would love the opportunity to make it right. We have reached out to you and left voicemails and would love to get a better understanding of what may have happened. At your earliest convenience, please reach out to our General Sales Manager, Taylor Campinha-Horner, directly at 508-366-8787 or via email: tcampinhahorner@mcgovernauto.com. Thank you.

May 25, 2024

This was the first time going to these GMC dealership and I enjoy working with Claudio More

by kfergusonjune261956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Martel
May 28, 2024 -

McGovern Buick GMC of Westborough responded

We are glad to hear that Claudio and the team provided excellent service. Thank you for choosing McGovern Buick GMC. We hope to have the opportunity to work with you again!

May 22, 2024

Angela and the service team were great to work with. We brought our Tahoe in with a few concerns. Angela was easy to reach and kept us updated with the concerns. The service team did a great job diagnos More

by Mtivnan13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
May 22, 2024 -

McGovern Buick GMC of Westborough responded

It's great to know Angela and our service team at McGovern Buick GMC were able to help with your Tahoe. We appreciate the positive feedback!

May 22, 2024

Omar was very professional, no pressure during both viewing vehicles and the purchase. Highly recommend McGovern GMC as well as Omar . More

by rnldgrbdn
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omar Torres
May 22, 2024 -

McGovern Buick GMC of Westborough responded

We're glad to know that Omar provided a professional and pressure-free experience at McGovern Buick GMC. Your recommendation means a lot to us—thank you!

May 20, 2024

McGoverns service department is one of the best things about dealing with the dealership. Very attentive, great customer service More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
May 20, 2024 -

McGovern Buick GMC of Westborough responded

Mark, we're glad to know our service department at McGovern Buick GMC has been able to provide you with attentive and great customer service. Thanks for your positive feedback!

May 17, 2024

I went to McGoverns last evening thinking of trading in my 2020 Envision for a newer envision. Ben was more than polite and helpful in every degree and I ended up driving away in a new envision . Ben was More

by sharonphippin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elaine Healy, Jennifer Martel
May 17, 2024 -

McGovern Buick GMC of Westborough responded

Sharon, we're delighted to know that Ben was able to assist you in finding a new Envision at McGovern Buick GMC. We appreciate your recommendation and hope you enjoy every ride with your new vehicle!

May 11, 2024

Great experience from the moment I walked through the door right up until I drove off the lot with my new truck. They are helpful, honest, not pushy or like typical sales people. I couldn’t be happier wi More

by jessplante05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elaine Healy
May 13, 2024 -

McGovern Buick GMC of Westborough responded

We're delighted to know that you had a great experience with us at McGovern Buick GMC! Our team always aims to provide honest and helpful service. Enjoy your new truck. We appreciate the positive feedback!

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