Mercedes-Benz of Princeton

Amazing experience. Tom helped me and was extremely professional and knowledgeable. I purchased a car on my first visit. Highly recommend this dealership. Tom helped me and was extremely professional and knowledgeable. I purchased a car on my first visit. Highly recommend this dealership. More

I am very pleased with the service and attention that I received at Mercedes-Benz of Princeton. I came to Mercedes-Benz of Princeton in late February after 9months of a bad experience at another Mercedes d received at Mercedes-Benz of Princeton. I came to Mercedes-Benz of Princeton in late February after 9months of a bad experience at another Mercedes dealer. Mercedes-Benz of Princeton understood my frustration and addressed all my concerns. Mercedes-Benz of Princeton prides themselves as being a family-oriented dealership with personal attention to its clients and guess what – it’s true!! At Mercedes-Benz of Princeton, sales representative, Puneet Kapoor assisted in building my 2024 GLE 450. Unlike the other Mercedes dealership and sales representative, Puneet constantly emailed me about the status of my vehicle including its early arrival. When I came to inspect the vehicle for delivery, Puneet walked me through everything. Additionally. Robert Lisi spent as much as I needed to explain and show me how to operate the vehicle. Robert has followed several times to see how I was doing with my vehicle, and it has only been 24 hours since I received my vehicle from Mercedes-Benz of Princeton . I think it is very important to note the significance of my comments because I started this journey to purchase a 2024 GLE 450 a year ago, “May 2023”. And exactly a year later and a second Mercedes dealership – “Mercedes-Benz of Princeton,” I finally received my 2024 GLE 450. I strongly recommend Mercedes-Benz of Princeton. More

Great sales and service departments. White glove service across the board. Arno from sales is great to deal with. Jeff from service is very attentive and understanding. White glove service across the board. Arno from sales is great to deal with. Jeff from service is very attentive and understanding. More

Honesty, integrity and transparency are the norm at Mercedes Benz of Princeton. My wife and I have been satisfied customers for over 30 years. No games or upsells. No last-minute meeting with F &I Depa Mercedes Benz of Princeton. My wife and I have been satisfied customers for over 30 years. No games or upsells. No last-minute meeting with F &I Department for costly "Add-Ons". They have earned my highest possible recommendation. More

I had experienced an Excellent service. They were Very prompt. They checked the car and fixed it as well as washed it nicely. They were Very prompt. They checked the car and fixed it as well as washed it nicely. More

Awesome experience from beginning to end. Patient and professional staff. Arno Orsini is a true Pro! Patient and professional staff. Arno Orsini is a true Pro! More

I have been a service(mainly) and car-buyer customer since 1977, initially with our 1973 220D. Service department ... top to bottom and especially primary customer-contact personnel ... have been cons since 1977, initially with our 1973 220D. Service department ... top to bottom and especially primary customer-contact personnel ... have been consistently accessible, polite, responsive and competent. Andy Horne, my service advisor going on 10 years, has provided 5-star management of my service (currently on a 2008 CLK350 bought at MBoP and an 2013 E350) and the hands-on people in the shop have produced 5-star results. More

Richard was best at explaining car and making sure we were comfortable. Many thanks and appreciation. were comfortable. Many thanks and appreciation. More

It was great working with Jeffery Hirtler. He understands the customer and takes care of them. Good job, Jeff, and keep it up!! My car has always been in good shape, and I attribute its suc He understands the customer and takes care of them. Good job, Jeff, and keep it up!! My car has always been in good shape, and I attribute its success to the Mercedes team at Princeton. More