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Mike Molstead Motors
Charles City, IA
249 Reviews
Mike Molstead Motors is North Iowa's Chevy, Ford, Chrysler, Dodge, Jeep & Ram superstore. Here at Mike Molstead Motors, we truly are “Your Friend in the Car Business.” Our professional staff of GM, Ford & Chrysler certified sales consultants will help guide you through every step of your car buying experience with the courtesy and respect you would expect from a true friend. We strive everyday to treat our customers the way we would treat a friend or guest in our own homes. Our primary goal is to exceed your expectations and to serve all your automotive needs. We invite you to come experience our “low pressure” environment, we believe you will love it!
If there is any additional information that you need, please contact us personally by phone or e-mail. We hope that you find our products and services of interest and hope you will give us the opportunity to meet you in person
Thank you for your interest in Mike Molstead Motors, and the opportunity to serve all of your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 249 reviews
June 14, 2024
Not happy. Last fall I had a problem with Renee with my Explorer. Because of that I asked not to have her anymore. Everytime I have been in since then I get Last fall I had a problem with Renee with my Explorer. Because of that I asked not to have her anymore. Everytime I have been in since then I get Renee. Last week I called to get a recall done on our 2021 PU that we also bought at Molsteads and was told they would have to put it on the dino, then make an appt. and I was told it would be 2 1/2 weeks to get my car serviced. I took the PU elsewhere and they fixed the problem and also fixed 2 other recalls we have had for 6 months. Bought 2 vehicles here and probably won't anymore. Not happy with Renee and not happy that I have asked not to have her on my vehicles. Also should have had the recalls done many months ago. No one called us about them or seemed to care. More
by mharperb2
Verified CustomerEmployees Worked With
Helpful June 14, 2024
I had a wonderful experience with your dealership! Anthony was my salesman and he treated me with respect and made me feel like I was his main priority of the day...which I know was very busy for him! Anthony was my salesman and he treated me with respect and made me feel like I was his main priority of the day...which I know was very busy for him! He did everything he could to get me into a new-to-me Equinox, which I love!! Last week I had something go wrong with it, it would not stay running so I called and talked with 2 different gals and ended getting it in same afternoon and fixed in a short amount of time!! I am so very grateful for the time and attention they gave me and the car!! I couldn't be happier and I do recommend your business to family and friends! More
by hamlinbarnes73
June 14, 2024
Very very good . .Fast and great had a wonderful time. I do get tired of typing, .Fast and great had a wonderful time. I do get tired of typing, More
by johnpederson1
Employees Worked With
June 13, 2024
They were very responsive and great to work with. Glad they were able to find out issue. Glad they were able to find out issue. More
by scorbett2014
Employees Worked With
June 13, 2024
Everyone were very polite and will to help with any questions. I also felt like there was pressure from the sales team to purchase a higher price vehicle. It was all about get us into to the vehicle we questions. I also felt like there was pressure from the sales team to purchase a higher price vehicle. It was all about get us into to the vehicle we wanted. More
by tdlarsn
June 12, 2024
Renee has always treated me like family. Always full of smiles and goes above and beyond to help me. Definitely an old soul for customer treatment. Always full of smiles and goes above and beyond to help me. Definitely an old soul for customer treatment. More
by lokiluckydj
Employees Worked With
June 11, 2024
I worked with the dealer for 1 1/2 years to get my trailer tire pressure system to work. After multiple trips to the dealer the did get it fixed. Very disappointed for a periob of time but the did get trailer tire pressure system to work. After multiple trips to the dealer the did get it fixed. Very disappointed for a periob of time but the did get it fixed. Thank you for being diligent More
by fly6
Employees Worked With
June 10, 2024
They wr very good at letting me know what needed done and kept me updated kept me updated More
by bcschlader
Employees Worked With
June 10, 2024
It has good customer service. They do a great job. This us my 2nd survey They do a great job. This us my 2nd survey More
by klmulder55
Employees Worked With
Other Employees :
Jeff True
June 10, 2024
Sydney scheduled my repair promptly, coordinated all services, and communicated clearly with me. The crew at Molstead Motors was terrific. services, and communicated clearly with me. The crew at Molstead Motors was terrific. More
by jcerb.2011
Employees Worked With
