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NYE Volkswagen
Rome, NY
121 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 121 reviews
May 30, 2024
Jadah was excellent to work with! She listened and was patient with me as I decided on a car. I ultimately went to NYE not only for the great deal, but because Jadah was polite, not p She listened and was patient with me as I decided on a car. I ultimately went to NYE not only for the great deal, but because Jadah was polite, not pushy and was always willing to go over any details or talk things through. Thank you! More
by megloveland
Verified CustomerEmployees Worked With
Helpful May 29, 2024
Great service every time I’ve been there! Will definitely go back for future service! Will definitely go back for future service! More
by chrisbeasock
May 25, 2024
Courteous kind. Happy. Always going the extra mile with never a bad attitude. Know what they’re doing Happy. Always going the extra mile with never a bad attitude. Know what they’re doing More
by jen.boulanger12
May 24, 2024
Friendly service and greeted promptly. Short wait. Clean and comfortable waiting area. All staff encountered friendly. Short wait. Clean and comfortable waiting area. All staff encountered friendly. More
by JGRECO64
Employees Worked With
May 24, 2024
Nice Dealership to do business with. Everyone is courteous and respectful. Service Department is excellent and explains everything. Everyone is courteous and respectful. Service Department is excellent and explains everything. More
by Kstreeter0
May 22, 2024
Started working on my car as soon as I got there. Excellent service. Was fixed in a couple hours. A+ Excellent service. Was fixed in a couple hours. A+ More
by MRMULE79
Employees Worked With
May 18, 2024
Have been taking my car there since new. They do good work. Usually can get me in within a week. They do good work. Usually can get me in within a week. More
by jd4020_68
Employees Worked With
May 18, 2024
Everyone was polite and professional. I’m glad to be back in the VW family! I’m glad to be back in the VW family! More
by bandit13_13440
May 17, 2024
Have always had a very positive experience with this dealership. Everyone is friendly and does their best to satisfy me as a valued customer. dealership. Everyone is friendly and does their best to satisfy me as a valued customer. More
by Kstreeter0
Employees Worked With
