Niello Volkswagen
Sacramento, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 652 reviews
Niello has continued to be a trustworthy and efficient dealership. The staff do well to create and maintain a friendly and inviting environment. So far, every service or interaction I've had with them has dealership. The staff do well to create and maintain a friendly and inviting environment. So far, every service or interaction I've had with them has been good, hope things will continue as such! More
Great costumer service. We are very happy with all your help & we had a very good experience We are very happy with all your help & we had a very good experience More
Spencer and Terry were great in sales- personable and knowledgeable- but I was disappointed on the dealership running my credit and collectiing my social security # etc. when I paid by check. I made knowledgeable- but I was disappointed on the dealership running my credit and collectiing my social security # etc. when I paid by check. I made it clear I was not financing the car. Nowone ever mentioned I needed a cashiers check as I agreed on deal (price) the day before. I was told to bring a personal check- non company check. This was the third niello vehicle I had bought in last ten years (most recently a Range Rover) and used niello VW and Range Rover for service as well. I should have had enough history to avoid being told I had to sign docs for 8.9% financing as backup in order to finish the deal. I was very close to walking out but the car was brought from another dealership. Also, I reported that the cargo cover was missing from my vehicle the night of taking ownership. I have never had any response except the manager is looking into it. I was hoping someone would follow up with me rather than me needing to pester and follow up more than once on it. More
Everyone who helped me was very helpful. I sincerely thank you all for your assistance in purchasing my car. Your support and guidance were invaluable, and I truly appreciate your time and e I sincerely thank you all for your assistance in purchasing my car. Your support and guidance were invaluable, and I truly appreciate your time and effort. More
The service reps took care of my 20,000 mile service and provided a rental as needed. Thank you. provided a rental as needed. Thank you. More
Professional, knowledgeable, honest, friendly, helpful, informative, prompt, available when needed, explained everything, great service all the way around! informative, prompt, available when needed, explained everything, great service all the way around! More
Good service! Always helpful and willing to make things easy and expedite the process along. Always helpful and willing to make things easy and expedite the process along. More
Great service! Got me what I needed. Very helpful, friendly, happy. Overall service was great! Got me what I needed. Very helpful, friendly, happy. Overall service was great! More
3rd interaction with Matthew and everytime is flawless. This dealership/seervice department always goes above and beyond. They have great communication throughout your vehicle service. I would not go anywh This dealership/seervice department always goes above and beyond. They have great communication throughout your vehicle service. I would not go anywhere else! More