Palm Beach Mitsubishi
West Palm Beach, FL
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The worse dealership on the planet. They are extremely nice and helpful until they sell you the car. After the sale, it all goes out the window. I was sold a warranty I couldn't use. Th They are extremely nice and helpful until they sell you the car. After the sale, it all goes out the window. I was sold a warranty I couldn't use. They told me it covered the hybrid battery, but after driving the car only 200 miles the hybrid battery went out abd wqs not covered under the warranty. They mis documented the milage on all my paperwork so the warranty company wouldn't honor it for another repair. It took nearly 3 weeks for them to fix the milage in the warranty to get denied again by the warranty company. I'm now stuck with a $7000 repair for a vehicle that's only worth $10,800. Customer service after you've purchased the vehicle goes out the window. The salesman Shawn even called after I left a bad Google review to attempt to bully me into changing it. I would not recommend this place without a 3rd party vehicle inspection More
New Service Management is absolutely laser customer focused. Service specials are back! in and Out Quickly, car was washed/vacuumed nicely, staff is very friendly, technician came to discuss my concern focused. Service specials are back! in and Out Quickly, car was washed/vacuumed nicely, staff is very friendly, technician came to discuss my concerns with me (very unusual but loved it). Facility is very clean, looked at new models on showroom floor and outside while I waited for my vehicle to be completed. If your Mitsubishi is in need of anything, please see John G, Service Manager for that Truly Exceptional First Class Service Experience!! More
Ask for Darion! Thank you Darion for changing my car sales experience after a nightmare at another non-Mitsubishi dealer. I requested several pictures and details ou Thank you Darion for changing my car sales experience after a nightmare at another non-Mitsubishi dealer. I requested several pictures and details outside the listing and Darion was prompt, attentive, professional, and trustworthy. The manager Jack was personable and certainly customer service driven, and lastly thank you Nelsen for your financing guidance. This is the A-team! There are closer Mitsubishi dealers to me, but I will travel to Darion and Palm Beach Mitsubishi for any future new or used car needs. More