Parks Motors

If all it took to save an employee's life was a phone call... I'd pull out my phone, take a picture, and walk away. Place is disgraceful. call... I'd pull out my phone, take a picture, and walk away. Place is disgraceful. More

Had a great experience buying a used truck from Travis he handled the deal very professionally Devon did our paperwork had no issues at all I would buy another vehicle from them handled the deal very professionally Devon did our paperwork had no issues at all I would buy another vehicle from them More

I wish I could give a negative star rating! DO NOT BUY FROM THEM!!! BUYER BE WARE!!! Their manager, Jae Rayfield, is only in the business of ripping people off. He told me the best he could do DO NOT BUY FROM THEM!!! BUYER BE WARE!!! Their manager, Jae Rayfield, is only in the business of ripping people off. He told me the best he could do for a trade in on my vehicle was over $2000 LESS THAN what jdpower has as the ROUGH trade in value. MY VEHICLE IS IN GREAT CONDITION! I have had two other dealerships offer me $3k more than Parks but Jae Rayfield will only adjust the trade in if he also increases the sale price for the vehicle I wanted to buy by $5k OVER WHAT THEY LIST IT FOR!!! Just trying to finagle the numbers and assume I’m an idiot. COMPLETELY unrealistic and unethical business practices! I’ll attach pictures if I can to show I did my research and they are just car scam artists. So disheartening which is why people HATE shipping for cars. I hope this review helps others from wasting their time with them! More

Staff here is so annoying. . they don’t work as a team , doesn’t know how to treat the customers.. never recommend.. . they don’t work as a team , doesn’t know how to treat the customers.. never recommend.. More

Visited Parks motor this week 10/25/23 and met with their car salesman Travis Richardson. It was literally the first day of starting my car buying process, so didn’t expect to leave with a finalized contract car salesman Travis Richardson. It was literally the first day of starting my car buying process, so didn’t expect to leave with a finalized contract. After going over a vehicle that fit our needs, we ended up considering what I thought was going to be a good deal. Ended up being a bait and switch by the dealership. This is the most unethical process I’ve ever been part of. I gave them the exact max dollar amount and loan that I was trying to get approved for. They negotiated with me on the trade-in and presented a preliminary contract with the final sales price that fit my budget. They even did the car salesman deal where they had me give my initial right next to the sales price if I was committed. I gave them my commitment to purchase the vehicle if he would get to that final price. He came back to the office with his manager and said that they agreed to it. I let them know that I would be looking into financing in the next week. I had Travis send me a sales contract that afternoon and it ended up being 7000 more than what we discussed in the office. They even took my deposit, $1,500 down that day immediately. The salesman was non-apologetic, and gave no explanation as to why they change the sell price. He essentially ignored my calls for the next day or so. I'm just in disbelief that a deal could be handled so badly. More

I hope the owner sees this. We bought a 2021 GMC Terrain on April 6th. The contract stated that the small crack be repaired and they would provide me a second set of keys. Two w We bought a 2021 GMC Terrain on April 6th. The contract stated that the small crack be repaired and they would provide me a second set of keys. Two weeks had gone by and I have no heard anything from the dealership concerning either items. I had been texting the manager and the salesperson asking them with no response so I finally call Howard the sales manager. I receive a phone call from service and they pretty much said "someone dropped the ball and didn't have your request filled". So after a month I finally get my second set of keys and an appointment for the crack in my windshield. Well little were we informed the crack previously been repaired and the dealership hired a 3rd party to repair it. Well needless to say they made the crack worse and now the dealership is pretty much telling us it's our problem and to call your insurance even though it was the dealerships 3rd party and lack of communication that made this worse. It took them over a month of no unreturned phone calls, emails to both the sales manager and general manager for them to say your out of luck. If I were the owner I would be very disappointed in the representation of the company by these employees. More

Don’t ever go to the service department with the manager Tim, worst experience ever. He’s very manipulative along with his assistant manager emily. If I could leave less then one star, I would. Tim, worst experience ever. He’s very manipulative along with his assistant manager emily. If I could leave less then one star, I would. More

Very unhappy with my experience with Parks motors. I should have known that these people are nothing but liars after my first purchase from them. No customer service, dishonest people. A total waste o I should have known that these people are nothing but liars after my first purchase from them. No customer service, dishonest people. A total waste of time. More

Very Happy With all the people at Parks Motors! They are all very friendly and helpful. Big shout out to Shane, Andrew, and Mika. You guys are the best!! all very friendly and helpful. Big shout out to Shane, Andrew, and Mika. You guys are the best!! More

The employees were very nice. They weren't pushy. They got us exactly what we wanted. The salesman was nice and helped us get what we wanted. Thank you Parks Motors. I will definitely be a re They got us exactly what we wanted. The salesman was nice and helped us get what we wanted. Thank you Parks Motors. I will definitely be a repeat customer More