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Quality Chevrolet
Escondido, CA
628 Reviews
Welcome to Quality Chevrolet
Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 628 reviews
June 01, 2024
All of the employees I dealt with during my visit were GREAT. The prices are very low and I got a super good deal. GREAT. The prices are very low and I got a super good deal. More
by aguirremanuel41
Verified CustomerEmployees Worked With
Helpful June 01, 2024
Always friendly and quick. My car always taken care of. Love the shuttle services, Greg has been shuttling us around for 7 years! Thank you Juan for stepping into Mikes shoes My car always taken care of. Love the shuttle services, Greg has been shuttling us around for 7 years! Thank you Juan for stepping into Mikes shoes to take care of our car! More
by c_tacotaco
Employees Worked With
Juan, Greg
June 01, 2024
Always a good experience. While I was there I had a chance to see the new 2025 models and found them to be impressive and unusually high quality. The people there are friendly While I was there I had a chance to see the new 2025 models and found them to be impressive and unusually high quality. The people there are friendly as well. More
by ambenner17
June 01, 2024
Received my truck back and found grease spots in numerous areas. The quarter panel where a mechanic leaned into motor area was all smudged and dirty. Also found a new scratch on the back quarter panel that areas. The quarter panel where a mechanic leaned into motor area was all smudged and dirty. Also found a new scratch on the back quarter panel that was not there when it was brought in. This truck is a 2017 with only 15K miles on it and I know every each of it. Was very dissatisfied given I bought this truck from this dealer. More
by davelaspisa
Employees Worked With
May 31, 2024
Happy with the service. I don't know why it has to be 15 words long. I don't know why it has to be 15 words long. More
by vice42
Employees Worked With
May 31, 2024
This dealership has amazing customer service. Recommended that you ask for Daniel, who made my decision easier by being honest and transparent. The entire staff was so welcoming. Recommended that you ask for Daniel, who made my decision easier by being honest and transparent. The entire staff was so welcoming. More
by imoralesjr
Employees Worked With
Daniel L.
May 30, 2024
Had to make the appointment so they could order the parts for a recall. Made my appointment on time and was told "1 week" because they had to order the parts for the recall. 1 week later, "we'll have it done for a recall. Made my appointment on time and was told "1 week" because they had to order the parts for the recall. 1 week later, "we'll have it done next week." Next week, "gonna be a couple more days. 3 and a half weeks later, "might be tomorrow because there's a vehicle here that's been here longer than yours." I told them I was gonna pick up the truck until they could find time to fix it. So they fixed it and I got it back on day 24. Very frustrating and disappointing. More
by Joe
Employees Worked With
I'm not calling out any specific employees, it's a group failure
May 30, 2024
Worst served ever. it took me 3 weeks to booked an appointment and another 2 weeks and still did not get done, i had to pick up my truck without the technician even tak it took me 3 weeks to booked an appointment and another 2 weeks and still did not get done, i had to pick up my truck without the technician even take a look at it. everyone at customer service was like that is normal and not even care about a customer horrible horrible experience and we bough 4 trucks from you guys. never again and i will tell everyone about my experience. More
by paul@sunletnursery.com
May 28, 2024
Lewis and Zach were great to work with! When I called into Quality, I asked for honesty and transparency and that is exactly what I got. They had the truck out front and ready for me to tes When I called into Quality, I asked for honesty and transparency and that is exactly what I got. They had the truck out front and ready for me to test drive prior to my arrival. Once we got to the numbers there were no surprises, which allowed for a quick and smooth purchase. This is what car buying should be! More
by Thomas OBrien
