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Rudolph Volkswagen of El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.4
147 Reviews
Call Dealership (915) 845-8500

5505 S Desert Blvd

El Paso, TX

79932

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Showing 147 reviews

May 24, 2024

Great service . Carlos was tremendous and very helpful. The repair on tire was done right. More

by PERALESMEDIA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara, Carlos Tinajero
Report | Print
May 29, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you for your kind words for Carlos! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rudolph Volkswagen of El Paso. Carlyle Meeks Service Director Carlylem@rudolphcars.com

Helpful
May 19, 2024

Pricing was fair, and they worked hard to get me back on the road in a brand new vehicle. More

by crystaldungan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Tarin, Armando Raynal
Report | Print
May 20, 2024 -

Rudolph Volkswagen of El Paso responded

Crystal, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

Helpful
May 17, 2024

Honest, Professional, and Dependable: the qualities all car dealerships should have. I was very impressed with the down to earth attitude of Jorge Franco. Thank you, again! More

by kchavis2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Emler, Victor Rocha, Alex Tarin, Brian Lane, Lam Nguyen, Kathryn Queen, Lucas Grendahl, Danielle Alva, Destiny Valdez, Jorge Deanda
Report | Print
May 20, 2024 -

Rudolph Volkswagen of El Paso responded

It's fantastic to hear that Jorge provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Rudolph Volkswagen of El Paso! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

Helpful
May 15, 2024

I have been doing bussiness with rudolph since 2009. They have always provided amazing service and customer service. I have purchased 4 vehicles from them and don't plan on ever changing dealerships. I More

by julio33x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara
Report | Print
May 16, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Julio, and we look forward to working with you again. Carlyle Meeks Service Director Carlylem@rudolphcars.com

Helpful
May 10, 2024

We made an appointment days before, and at time we went to our appointment date, we were told the appointment wasn't made, and we have to take turn later. More

by HECTORJ-56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Tinajero
Report | Print
May 12, 2024 -

Rudolph Volkswagen of El Paso responded

Hector, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carlyle Meeks Service Director Carlylem@rudolphcars.com

Helpful
May 01, 2024

Thank you to everyone for all that you do! Keep up the great work! We plan to return. More

by Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara, Amber Ryland, Carlos Tinajero
Report | Print
May 01, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Ruby, and we look forward to working with you again. Carlyle Meeks Service Director Carlylem@rudolphcars.com

Helpful
April 29, 2024

Everyone was súper friendly and nice to me and my family good communication and patience More

by Paola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Rocha, Alex Tarin, Victor Guerrero
Report | Print
Apr 29, 2024 -

Rudolph Volkswagen of El Paso responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Volkswagen of El Paso! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

Helpful
April 27, 2024

I paid for my brake pads and a separate part for my atlas at least 2 weeks ago and have yet to hear back. More

by marmaldomd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Tinajero
Report | Print
May 02, 2024 -

Rudolph Volkswagen of El Paso responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Carlyle Meeks Service Director Carlylem@rudolphcars.com

Helpful
April 18, 2024

Fast friendly service, keeps me informed at all times and updates frequently, efficient, great job More

by robocana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara
Report | Print
Apr 21, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carlyle Meeks Service Director Carlylem@rudolphcars.com

Helpful
April 13, 2024

Armando is a man of his word. 3rd vehicle bought from him. Such a gentleman. More

by cody.thornburg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Gabaldon, Armando Raynal
Report | Print
Apr 14, 2024 -

Rudolph Volkswagen of El Paso responded

Thank you, Cody, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Armando and our team, and we look forward to working with you again. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

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