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Safford Brown Nissan Sterling
Sterling, VA
283 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 283 reviews
May 24, 2024
WARRANTY FRAUD EXPERTS. Beware of abusive warranty scams at this dealership. I am a lifelong Nissan customer who always buys the most extensive Nissan warranties offered. Beware of abusive warranty scams at this dealership. I am a lifelong Nissan customer who always buys the most extensive Nissan warranties offered. My Nissan Armada was recently towed to Safford Brown issan of Sterling. But they defrauded our family by refusing to honor a fully valid Nissan warranty. Even the Gene3ral Manager of the dealership that sold us the vehicle certified in writing that this was fraud. After 9 months of effort, we forced Safford Brown Nissan of Sterling to refund the money they stole from our family because of help from elected officals and law enrocement in Virginia. ASK YOURSELF IF YOU WANT TO GO THROUGH SIMILAR ABUSE when you consider taking your vehicle to this fraud operation hiding behind the Nissan brand name. More
by M Daniels
Employees Worked With
Mr. Hall
Helpful May 24, 2024
WARRANTY FRAUD EXPERTS. Beware of abusive warranty scams at this dealership. I am a lifelong Nissan customer who always buys the most extensive Nissan warranties offered. Beware of abusive warranty scams at this dealership. I am a lifelong Nissan customer who always buys the most extensive Nissan warranties offered. My Nissan Armada was recently towed to Safford Brown issan of Sterling. But they defrauded our family by refusing to honor a fully valid Nissan warranty. Even the Gene3ral Manager of the dealership that sold us the vehicle certified in writing that this was fraud. After 9 months of effort, we forced Safford Brown Nissan of Sterling to refund the money they stole from our family because of help from elected officals and law enrocement in Virginia. ASK YOURSELF IF YOU WANT TO GO THROUGH SIMILAR ABUSE when you consider taking your vehicle to this fraud operation hiding behind the Nissan brand name. More
by M Daniels
Employees Worked With
Mr. Hall
May 24, 2024
WARRANTY FRAUD EXPERTS. Beware of abusive warranty scams at this dealership. I am a lifelong Nissan customer who always buys the most extensive Nissan warranties offered. Beware of abusive warranty scams at this dealership. I am a lifelong Nissan customer who always buys the most extensive Nissan warranties offered. My Nissan Armada was recently towed to Safford Brown issan of Sterling. But they defrauded our family by refusing to honor a fully valid Nissan warranty. Even the General Manager of the dealership that sold us the vehicle certified in writing that this was fraud. After 9 months of effort, we forced Safford Brown Nissan of Sterling to refund the money they stole from our family because of help from elected officials and law enforcement in Virginia. ASK YOURSELF IF YOU WANT TO GO THROUGH SIMILAR ABUSE when you consider taking your vehicle to this fraud operation hiding behind the Nissan brand name. More
by M Daniels
Employees Worked With
Mr. Hall , Craig Bandy, Ehab Kandil, Cynthia Leonard , Carla Araya , William Weaver
September 22, 2023
Visited Safford Brown Nissan Sterling and was serviced by Peter Cifizzari. Peter's attention was very professional. At all times he focused on my needs and what my family required. That is why we now have by Peter Cifizzari. Peter's attention was very professional. At all times he focused on my needs and what my family required. That is why we now have a Nissan Ariya on lease. More
by Ali
Employees Worked With
Peter Cifizzari
January 05, 2023
Purchased a Nissan Armada through Safford Brown Nissan Sterling. I found the exact model in the color and options that I wanted at a reasonable price. From the test drive, through trade in negotiations on Sterling. I found the exact model in the color and options that I wanted at a reasonable price. From the test drive, through trade in negotiations on my Nissan Titan, to the finance process, everything went smooth and everyone I dealt with was knowledgeable and professional. After the purchase the staff always made themselves available to assist me as needed. I would definitely do business with this dealership in the future and will recommend them to family and friends. More
by fedcop375
Employees Worked With
Daniel, Joseph, Chris, Rawwad, Sales, Finance,
December 31, 2022
Because I don't trust the dealers, I generally do the work myself. My daughter's vehicle, the dreaded 2013 Altima had to go to this dealer for a CVT transmissions replacement. Of course they charged me $ work myself. My daughter's vehicle, the dreaded 2013 Altima had to go to this dealer for a CVT transmissions replacement. Of course they charged me $5500 for the job, I was getting ripped but the car was needed, upon delivery I noted after a few weeks that they used a broken dip stick locking mechanism for the transmission. There was a recall for the headlights also, received call that they were ready to do the work. Got the work done, I asked the service manager if the work has been inspected, he assured me it was. I did not check. Two days later I was checking the air on the front tire and noted they assembled the front components incorrectly. These two incidents proved My hunch that this dealer caànnot be trusted. They lie and cheat. Please stay away from this dealer. More
by imdadsal
Employees Worked With
Service manager
April 23, 2022
We are from Upstate NY and were unsuccessful in finding the vehicle we wanted at the Nissan dealers here. We found the vehicle we wanted on line at Browns Dulles Nissan. My husband spoke to Reyanne Waid wh the vehicle we wanted at the Nissan dealers here. We found the vehicle we wanted on line at Browns Dulles Nissan. My husband spoke to Reyanne Waid who organized what we needed so friendly and attentive to our needs. My husband spoke with Clifford for all the financing questions for an out of state purchase which we have never done before and he had all the answers and was wonderful to work with. We secured the down payment ti hold the vehicle and arranged a flight to Dulles airport. Reyanne arranged for someone to pick us up on our arrival which was awesome. Mazon Helwe was waiting for us at the pick up site as soon as we got off the plane. We had a great discussion on the way to the dealership, very friendly and personable. He helped with the paperwork, test drive, and answering questions about the vehicle. We had hoped to meet Clifford as we spoke to him on the phone, he was off that day. Henry Proano walked us through all our financial paper work and warranty options, he was very knowledgeable and helpful. In no time we were out the door for our drive back to upstate NY and absolutely love our new 2022 Nissan Pathfinder. Our entire experience we rate a 10 out of 10. We highly recommend this dealership. Thank you so much! More
by thammill
Employees Worked With
Reyanne Waid, Clifford, Henry Proano, and Mazen Helwe
September 26, 2021
I was in the dealership on September 18th, 2021 looking for a used Lexus RX350 SUV. They bloated the advertised price by adding more fees making the total price uncompetitive. I found an exact similar SU for a used Lexus RX350 SUV. They bloated the advertised price by adding more fees making the total price uncompetitive. I found an exact similar SUV, better maintained, at a much lower total cost in another dealership. Also, the other dealership offered a much lower interest rate. More
by nimalj123
Employees Worked With
Shawn
