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Sam Pack's Five Star Ford Lewisville

Lewisville, TX

Overview
Employees
Reviews
Vehicles
5.0
2,261 Reviews
"Family owned and operated, Sam Pack's Five Star Ford Lewisville, offers a pleasant purchase and repair experience for everyone. We take great pride in what we sell and stand behind our large selection of products - all with a Non high pressure sales philosophy. Come see the difference for yourself."
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1144 N Stemmons Fwy

Lewisville, TX

75067

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Showing 2,261 reviews

May 30, 2024

Everyone that I spoke to here was so friendly and inviting! It made a first time car buyer very comfortable and ready to take on a big purchase More

by erinn.hill95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Erinn, on your new vehicle from Five Star Ford Lewisville. We value the opportunity to help with your auto needs, so don't hesitate to dial 972-221-2900 when you have technical or maintenance concerns. Thank you for your business and feedback. Enjoy your Ford! Best regards, Andrea Ballard, General Manager

Helpful
May 29, 2024

Great selection of vehicles. Made the purchase stress free with the knowledgeable and friendly staff. Will definitely recommend to friends looking to buy. More

by christophteteak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Recinos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Christophteteak, We appreciate you at Five Star Ford Lewisville! Thank you for shopping with us and please know your recommendation is valued. When you need our technical or care advice, reach out to 972-221-2900. We are here to help you enjoy your new Ford. Congratulations! Best regards, Andrea Ballard, General Manager

Helpful
May 28, 2024

This was like out 6th vehicle we bought from the Ragin Cajun Ken, and he has always been consistent in attentiveness. More

by Srodgers3018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Thank you, Srodgers3018, for each of your purchases at Five Star Ford Lewisville. Your loyalty to Kenneth is appreciated. When you have questions about your new Ford, reach us at 972-221-2900. We are focused on helping you fully enjoy your ride. Take care, Andrea Ballard, General Manager

Helpful
May 26, 2024

My fifth time purchasing a car from Tom Andrews at five star ford in Lewisville! Wonderful experience and my sales manager for 2 cars now is the very kind and patient Michael Bratcher! We are a happy famil More

by Tiffany Maldan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Bratcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Tiffany, on your new car from Five Star Ford Lewisville. Tom, Michael, and I can be reached at 972-221-2900. Let us know how we can help you enjoy your Ford. Thank you for your business and endorsement. Sincerely, Andrea Ballard, General Manager

Helpful
May 23, 2024

Good crew. Very professional from sales and finance. Getting the vehicle delivered was a bit confusing for me and the employees. More

by Mefly832000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Mefly832000, Your satisfaction is our top priority at Five Star Ford Lewisville. Thank you for your patience during the delivery of your new Ford. Should you have vehicle questions, please reach Kenneth, Matthew, or me at 972-221-2900. We look forward to serving you again! Best regards, Andrea Ballard, General Manager

Helpful
May 21, 2024

I have been a loyal Ford customer for years and will continue to be a loyal customer. My experience with Xavier could not have been any better! In fact, it exceeded my expectations. Thank you for making More

by Jlweller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hope Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Ballard
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May 23, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Jlweller, You are so appreciated at Five Star Ford Lewisville. Your loyalty means a lot and we continue to be focused on your driving journey. Please reach our team at 972-221-2900. Let us know when you have technical or care question with your newest Ford. Congratulations! Best regards, Andrea Ballard, General Manager

Helpful
May 20, 2024

Xavier was quick and attentive. Didn’t play me around we got straight to it. Highly recommend him for your sales needs and Sam’s pack ford as always. Thank you! More

by nstone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, nstone, on your new Ford! Xavier, Zack, or I can be reached at 972-221-2900 if you have additional questions. Our goal is make this your best driving experience. Thank you for your business and review! Best regards, Andrea Ballard, General Manager

Helpful
May 20, 2024

Wow! Zach and the their service department was beyond expectations. Honestly I don’t think I’ve ever been treated so well. He made sure my service contrac More

by Je_hardman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Je_hardman, We are so grateful for the chance to help with your vehicle care at Five Star Ford Lewisville. Reach Zach and our techs any time you need advice at 972-221-2900. It will be great to see you at the dealership again. Thank you, Andrea Ballard, General Manager

Helpful
May 15, 2024

They were easy to work with and made the whole buying experience feel like they they really had your best interest. More

by Fresh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moses Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Fresh, We are grateful to help with your vehicle needs at Five Star Ford Lewisville. Reach Xavier, Moses, or me at 972-221-2900 with questions about your Ford. Helping you fully enjoy your vehicle is the goal. Thank you for your kind endorsement. Sincerely, Andrea Ballard, General Manager

Helpful
May 09, 2024

Thank you so much I had a good experience with you guys Everything went through and smooth David Po is A professional salesman Moses is the best in financial department More

by Zahran921
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moses Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Zahran921, on your new Ford purchase at Five Star Ford Lewisville. Your complete satisfaction is our aim. Reach out to David or me at 972-221-2900 with technical or care questions. We are now focused on helping your driving and ownership experience. Thank you for your business and endorsement. Sincerely, Andrea Ballard, General Sales Manager

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