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Serra Chevrolet - Cadillac - Buick - GMC
Jackson, TN
238 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 8:00 AM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 238 reviews
June 11, 2024
Kelton Gaugh kept updated with everything that needed to be done and what the cost would be. be done and what the cost would be. More
by msabella23
Verified Customer
Helpful June 07, 2024
Very helpful and friendly dealership. Glad we purchased from them. Happy with the Kia Sportage Glad we purchased from them. Happy with the Kia Sportage More
by p_anthony_latham
Employees Worked With
June 06, 2024
Always a great experience here! Staff knowledgeable and friendly! Restrooms are clean! And coffee and popcorn is readily available. Staff knowledgeable and friendly! Restrooms are clean! And coffee and popcorn is readily available. More
by dwilliams11241
Employees Worked With
June 06, 2024
Great staff with a pleasant attitude and completed the work when promised correctly. Very attentive and welcoming! work when promised correctly. Very attentive and welcoming! More
by ron_fancher1
Employees Worked With
June 06, 2024
We enjoyed our time at Serra, Bryan is very nice and listens to what we want and helped us find it. He is very knowledgeable, and helped in anyway possible. They were very busy the day we were there, ev listens to what we want and helped us find it. He is very knowledgeable, and helped in anyway possible. They were very busy the day we were there, everyone was very nice. We bought a 2024 Kia Soltes, but make and model below does not show Kia. More
by bandcclam
June 04, 2024
Vince Osborne was great to work with, he did all he could through the process through the process More
by spraguec1
Employees Worked With
May 21, 2024
The kia dealership was very nice and conducted in a professional manner. I was offered coffee or water. The waiting area was very comfortable with wifi. professional manner. I was offered coffee or water. The waiting area was very comfortable with wifi. More
by dyjmartin1204
Employees Worked With
May 21, 2024
We had a excellent salesman, who was very knowledgeable and that made the buying process very easy for us. and that made the buying process very easy for us. More
by tbcampbell74
Employees Worked With
May 19, 2024
Gave me a 12% predatory interest rate loan . Falsified my income. I gave 81,000.00 for the truck and tried to trade it back in with less than 700 miles because of the fuel mileage and they offe Falsified my income. I gave 81,000.00 for the truck and tried to trade it back in with less than 700 miles because of the fuel mileage and they offered me 60,000.00 trade in . I’m going to report it to the Better Business Bureau. People have went to jail for shady business deals. More
by sophia040313
