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Serra Trussville Kia
Birmingham, AL
2,305 Reviews
Since 1981 the Serra family has served the Trussville are and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,305 reviews
June 01, 2024
Competent, quick, and professional service. Decent prices and friendly staff make it a good place for service. Decent prices and friendly staff make it a good place for service. More
by dedging
Verified Customer
Helpful May 31, 2024
They worked hard to find a truck that fit my needs and is in my budget. The salesman did not use high pressure to get to buy. is in my budget. The salesman did not use high pressure to get to buy. More
by joeth4744
May 31, 2024
We had a great experience with Serra Kia. The sales team did a fantastic job The sales team did a fantastic job More
by auengineer93
May 30, 2024
They made the buying process simple. We had a better price from another dealership and they not only price matched the other dealership but they beat their price We had a better price from another dealership and they not only price matched the other dealership but they beat their price More
by cbowen87311
May 29, 2024
Everyone was very nice, explained everything to me, and did a graet job! Also cleaned to car, did an excellent job! did a graet job! Also cleaned to car, did an excellent job! More
by msmindymarie86
Employees Worked With
May 29, 2024
They are polite and they serviced my car on schedule . They also offered to wash my car. They also offered to wash my car. More
by garygordon0
Employees Worked With
May 29, 2024
Great group of people loved the experience woul highly recommend them to anyone loved the experience recommend them to anyone loved the experience More
by johndeerford34
May 29, 2024
The car was sold to me hastily. The salesman did not go over the features of the car with me nor did he point out the fact that there was damage to the front grill and bumper that I The salesman did not go over the features of the car with me nor did he point out the fact that there was damage to the front grill and bumper that I only noticed after I got the car home. I had to ask several times about current recalls on the car before I got an answer. I am still having issues with my trade in. I'm getting dead silence on that issue. I hope they realize that according to the state, if they don't come get it after a certain amount of time, I get to keep it. The sad thing is my husband works for this company. If this is how they treat employees, that doesn't say much. More
by sweetiej66
May 29, 2024
Everyone that helped me buy my Kia Sorento was very knowledgeable and nice! It made buying a new car a very easy process. knowledgeable and nice! It made buying a new car a very easy process. More
by carlajenkins85
