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Silveira Chevrolet

Sonoma, CA

Overview
Employees
Reviews
Vehicles
4.5
12 Reviews
We have been in business for a long time, and in that amount of time, we've learned a thing or two about car sales and how to satisfy our customers. Whether you’re looking to buy a new or used car, we simplify the car shopping experience. Our salespeople are friendly, helpful and informative, and they're here to find a great deal on the car or truck that's right for you. We'll do anything we can to make it easy to buy a car, including delivering it to your home, if that's what you need. There'll be no high-pressure sales at Silveira. Shop us first for an awesome shopping experience.
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687 W Napa St.

Sonoma, CA

95476

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Showing 12 reviews

May 24, 2024

Consistently reliable and trustworthy. Courteous and helpful staff in all departments. I feel fortunate to have found them. Highly recommend them. More

by Dingo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Milligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Tarvid; Jamie Musgrove; Mike B. (manager)
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May 25, 2024 -

Silveira Chevrolet responded

Dingo, Thank you so much for your kind words! We are delighted to hear that you had a positive experience with our team. Your trust and satisfaction are incredibly important to us. We strive to provide courteous and helpful service across all departments, and it’s wonderful to know that our efforts have made a difference for you. We truly appreciate your recommendation and look forward to continuing to serve you!

Helpful
May 23, 2024

The entire buying process was smooth and seamless. The sales team was extremely helpful and made sure my needs were met. More

by briandavis0626
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Brookes and Jason Martin
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May 25, 2024 -

Silveira Chevrolet responded

Brian, Thank you for taking the time to leave such a great review! We appreciate your business, trust, and loyalty. We're glad we were able to deliver on our end and give a great buying expereince. Congratulations on the new vehicle!

Helpful
May 19, 2024

Brought it in for the same problem twice and they tell me it's a sensitive part. I'm sure they'll tell me that until it's out of warranty. Did the regular service but only change? The oil did not rotate tir More

by joecuevas196963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Milligan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2024 -

Silveira Chevrolet responded

Dear Joe, Thank you for taking the time to share your feedback with us. We appreciate all the chances we get to improve our service. We sincerely apologize for the inconvenience you experienced during your recent visit. Your long-term loyalty is incredibly important to us, and we regret that we did not meet your expectations this time. We are particularly concerned about your interaction with our service writer. Professionalism and respect are core values we uphold, and we are sorry you did not receive that during your visit. We value your feedback and would like the opportunity to make things right. Please contact Mike Brooks, the General Manager, so we can discuss how we can address your concerns and restore your faith in our service. Thank you again for bringing this to our attention. We hope to have the chance to serve you better in the future. The Silveira Chevrolet Team 707-343-8311

Helpful
May 16, 2024

Wonderful dealership! My mom and I got excellent service. Our questions were answered. I found the car that I loved. More

by fisdnc6060
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Linder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024 -

Silveira Chevrolet responded

We are so happy to hear that Preston and Steve found the perfect car for you! Thank you for taking the time to leave a review about your experience. We love to hear about everyone's time with us. Thank you for your loyalty to Silveira's and congratulations on your new car!

Helpful
May 14, 2024

Easy to get an appointment and always take care of the problem. Staff helpful and courteous More

by Chevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Silveira Chevrolet responded

Dear Customer, Thank you for the amazing review on our Service Advisor, David, and our Service Department as a whole. We appreciate you taking the time to leave a review about your positive experience and we're happy to hear that we're doing such a good job. Thank you for your loyalty to Silveira's!

Helpful
May 10, 2024

The dealership is as expected but some things could have been a little bit better. Initially receiving the car the front lip was moderately scraped and chipped on my c8 Corvette but I told them don't worry More

by joshpan2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Milligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Silveira Chevrolet responded

Josh, Thank you for taking the time to give us a review on your experience. As much as we like hearing about people's experiences, we also want to learn from them. So thank you for giving us your honest experience. We also want to come through on our promise for a discount for being understanding, if you could call Mike Brooks, our General Manager, he will see to it that happens. Thank you once again for your valuable feedback and for choosing our dealership. We're committed to continually improving our services, and we hope to have the opportunity to serve you better in the future.

Helpful
May 04, 2024

Great dealership and great service! Preston was awesome to work with and kept me in the loop through the process! More

by jgoette63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Linder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Silveira Chevrolet responded

Jgoette, Thank you for the amazing review and for giving Preston the recognition he deserves! We appreciate your loyalty to Silveira's and congratulations on the new vehicle!

Helpful
April 27, 2024

the mechanic kept me informed of the progress because i was waiting. Cold, old coffee. More

by marilynsylvestri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael J.
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Apr 29, 2024 -

Silveira Chevrolet responded

Marilyn, thank you for taking the time to leave a review on our service, and for making it positive! We appreciate your loyalty to us and for supporting us. It sounds like we will have to go on a coffee run to return the favor!

Helpful
April 27, 2024

I’ve been coming here for 30 years (Chevy)and it’s always been a pleasure.Alexis was awesome. More

by stevetney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Silveira Chevrolet responded

We sincerely want to thank you for takin the time to leave a review about Alexis and our team here at Silveira Chevy. We're proud of what we have built and we're glad we are able to share it with you! Congratulations on your new vehicle and thank you again for your loyalty to us. You are always welcomed here!

Helpful
April 27, 2024

Very polite service department Sara very graceful too Great to have coffee Clean bathrooms Free oil change More

by Copanjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Salmas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Silveira Chevrolet responded

Thank you for taking the time to leave a review on our service team, we appreciate it and love to read them! Thank you for your loyalty to us!

Helpful
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